Do Booking.com charge the host commission on cancelled bookings?

No – Provided Booking.com are informed they do not charge for guest no-shows, guest cancellations or invalid credit cards and these types of bookings are not included in your invoice and you’re not charged commission. Booking.com only charges commission on confirmed stays and non-refundable bookings – regardless of whether the guest stayed at your property […]

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Will I be charged booking fees?

Yes – The fees charged for bookings vary dependent on the platform used to take the booking: AirBnB The host service fee is generally 3% + VAT per booking automatically charged at the time of booking but may be higher for hosts who have a Super Strict cancellation policy. This fee is calculated from the […]

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How do I claim compensation if a guest damages a property?

It depends on which website the reservation was made: Air B n B Whenever a guest makes a reservation through Air B n B and stays at your property, you are automatically covered by the Air B n B Host Guarantee. The Host Guarantee covers any damage to a host’s property (home, unit, rooms, possessions). More […]

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