What are the bank details for paying my rent?

First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future […]

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Can you tell me about the telephone line at the property?

No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]

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How do I top up the water pressure in my heating and hot water system?

To check the water pressure see here To repressurise your boiler using a rigid filling loop see here To repressurise your boiler using a flexible filling loop see here Checking and topping up the water pressure in the heating and hot water system is a tenant repairing obligation. Should you require an engineer visit to undertake […]

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What should I do with mail I receive for previous occupiers?

As part of the preparation for letting a property landlords are advised to arrange postal redirection by the Post Office. Under the terms of our Tenancy Agreements, tenants are obliged to arrange within 7 days of the end of the tenancy, postal redirection by the Post Office. Mail addressed to previous occupiers received at the […]

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Can I put pictures on the walls?

Yes – make it your home – Any pictures must be attached, fixed or hung in accordance with the conditions of your tenancy agreement which typically are: Not to attach adhesives, blu-tac, bolts, fixings, nails or screws to walls or ceilings or woodwork without the prior written consent of the Landlord or his Agent. Such […]

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What is the non resident landlord scheme and how does it work?

Landlords resident overseas must request HM Revenue & Customs (HMRC) approval to receive rent with no tax deducted. Unless Jungle Property receive approval, we will automatically deduct tax from rent collected and pass it to HMRC. The approval number supplied by the HMRC is unique to each agent and is not transferrable between agents. To […]

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Will you get my consent before passing my details to the landlord?

No – Jungle Property act purely as agents for the landlord who is the principal so the landlord has a right to access the information Jungle Property hold on their behalf. For the avoidance of doubt, consent to pass personal details to the landlord is explicitly stated in the Terms and Conditions of the Reservation […]

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