Yes – The owner must provide us with a house manual for the property before the commencement of marketing of the property.
Guests are no longer just looking for somewhere to sleep – they’re expecting their hosts to be helpful and informative and help create a great experience for them. Property owners know their property better than anyone else and will know the local area well. It will make life easier for you and a better expeience for guests if they know how to work appliances, where to find a good restaurant, how to get to the supermarket etc. This should save owners from some late-night phone calls! and guests are likely to reward the thoughtfulness with a great review, repeat visits and recommendations.
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