What is an assistance dog?

Landlords sometimes choose to not allow a tenant to keep a living creature at the property during the tenancy. An exception to this is where a the tenant has an assistance dog. An assistance dog is a dog trained to aid or assist an individual with a disability. Many are trained by an assistance dog […]

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Is the additional deposit for my pet refundable?

If you paid an additional deposit for the pet yes – provided you have met all the obligations in your Tenancy Agreement, your Tenancy Deposit will be returned to you in full. The terms under which some or all of the Tenancy Deposit may not be returned to you are defined in the TENANCY DEPOSIT […]

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Where do I get a pet information form from?

The Pet Information Form is an online form available here Sorry we do not have a paper version of the Pet Information Form. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Why do I need to pay a higher deposit for pets?

If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional deposit for the pet which will be the difference between the amount […]

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What are the requirements if I have a pet?

It depends on the type and number of pets. Where consent to keep a pet is given we ask tenants to: I. Provide a pet reference II. Provide information about the care of the pet – routine and emergency III. Agree to our Pet Policy which is attached to the tenancy agreement (Pet Policy Conditions […]

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