End of Tenancy
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How should I return the keys for the property at the end of the tenancy?
Read more: How should I return the keys for the property at the end of the tenancy?In accordance with the conditions of the tenancy agreement you agreed to return all keys to the property (including any new or additional or duplicate keys cut during the tenancy) to the landlord or his agent or inventory clerk by 1300 on the last day of the tenancy or by the time of the Check-Out […]
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Can a landlord serve a Section 21 if the How To Rent Guide has not been provided to tenants?
Read more: Can a landlord serve a Section 21 if the How To Rent Guide has not been provided to tenants?*** Effective 1st May 2026 Section 21 notices are no longer legal *** No – Section 39 the Deregulation Act 2015 inserts a new section 21B into the Housing Act 1988. This section gives ministers powers to require a landlord to provide information to a tenant under an assured shorthold tenancy in England. The Assured […]
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Can you let me know what the tenants are responsible for when they leave?
Read more: Can you let me know what the tenants are responsible for when they leave?The AT THE END OF THE TENANCY section of the Tenancy Agreement details what the tenant has agreed to do at the end of the tenancy. The SPECIAL CONDITIONS section of the Tenancy Agreement details what special conditions (if any) the tenant has agreed to. If any part of the property was cleaned by a […]
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What does the deposit status IN DISPUTE RESOLUTION – AWAITING EVIDENCE mean?
Read more: What does the deposit status IN DISPUTE RESOLUTION – AWAITING EVIDENCE mean?It could mean either the DPS are still awaiting evidence from either party in a deposit dispute OR all evidence has been received and has been sent to the adjudicator for a decision. See also How long does it take to get a response from the DPS regarding a dispute? Still not answered your question? […]
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I have left my partner and no longer living at the property what should I do?
Read more: I have left my partner and no longer living at the property what should I do?If you have a joint tenancy at the property and have no plans to return we recommend you terminate the tenancy as soon as possible consistent with the terms of your tenancy agreement. Further Reading: Can one of the joint tenants can end a tenancy by serving a notice of termination? Still not answered your […]
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How long does it take to get a response from the DPS regarding a dispute?
Read more: How long does it take to get a response from the DPS regarding a dispute?The Adjudicator will make a Decision within 28 days of receipt of the Dispute Papers. Further Reading DPS A brief overview of deposit protection Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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We have not had an email from the deposit scheme, what should we do?
Read more: We have not had an email from the deposit scheme, what should we do?The e-mail from the Deposit Protection Service (DPS) requesting your approval to release the Tenancy Deposit (in part or full) will be sent to the e-mail address for the Lead Tenant as recorded in the Prescribed Information Relating to Tenancy Deposits provided at the start of the initial tenancy. Check the e-mail account for the […]
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What do I need to do for the end of tenancy process – my tenant is leaving shortly?
Read more: What do I need to do for the end of tenancy process – my tenant is leaving shortly?If you are using one of our Full Management services, nothing! we will take care of everything for you. If you used one of our Let Only services to set up the tenancy or simply want to manage the end of tenancy process yourself these are the things you need to consider: • Carrying out pre […]
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Does the deposit money get paid into the account we paid our rent from?
Read more: Does the deposit money get paid into the account we paid our rent from?When a tenant agrees to the release of the Tenancy Deposit money on the DPS website, one of the pieces of information the tenant is required to provide is the bank details for payment which can be any bank account and not necessarily the account the tenant paid the original deposit or rent from. Further Reading What […]
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Do I need to pay the whole of the rent for the last month if I am leaving mid-period?
Read more: Do I need to pay the whole of the rent for the last month if I am leaving mid-period?Yes – Where the rent is payable in advance, the landlord is entitled to the whole of the rent that was due on the last rent day before termination even though the tenancy has come to an end in the middle of the rent period. [Ellis v Rowbotham 1900 1 Q.B. 740]. Rent payable in […]