Property Management
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When will the invoice for repairs or maintenance be deducted from my account?
Read more: When will the invoice for repairs or maintenance be deducted from my account?We settle invoices for repairs and maintenance received on your behalf on the day we receive them. The cost of the invoice is deducted from your Jungle Property account and funds transferred via BACS to the contractor on the same day. This will be shown as a disbursement on your next financial statement and the deduction reflected in what is paid to you via BACS (balance on account) when the next rent is received from the tenant. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so…
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If I took more than 5 weeks deposit do I need to repay part of the deposit after 1st June 2019?
Read more: If I took more than 5 weeks deposit do I need to repay part of the deposit after 1st June 2019?No – however if you grant a new ‘replacement tenancy’ on or after 1st June 2019, you are deemed to be ‘taking a payment’ for the Tenancy Deposit for the new tenancy and any amount exceeding 5 weeks rent becomes a prohibited payment if it is not repaid within 28 days. (Superstrike Ltd v Rodrigues [2013] EWCA Civ 669). The guidance on the Tenant Fees Act 2019 says: Q: If a tenant paid a tenancy deposit which exceeds the cap before 1 June 2019, do I need to re-pay the amount of the deposit above the cap? A: No. Landlords…
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Where is my water meter?
Read more: Where is my water meter?Please contact your local water supplier who will be able to provide you with details of the meter location and serial number – contact details for your water supplier can be found on your water bill or from the UK Water Board website here We normally read the water meter at the Check-In for the start of the tenancy but there will be occasions where we are unable to locate the meter or the meter is obscured and in such instances will request the water supplier reads the meter on our behalf. Still not answered your question? We love questions…
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I don’t think my night storage heater is working correctly and my bill is really high what can I do?
Read more: I don’t think my night storage heater is working correctly and my bill is really high what can I do?If any part of the electrical or heating installation in your property is defective please raise a repair request here. Before raising a repair request…… Ensure you understand the operation of the night storage heater and are using it correctly – check the operating manual for the heater and the information and video linked below. An operating manual should have been provided at the start of your tenancy and should be available in this Knowledgebase. If you do not have a copy of the manual, please contact us with details of the make and model and we will try to…
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I can hear a scurrying noise in my roof which is probably squirrels am I responsible?
Read more: I can hear a scurrying noise in my roof which is probably squirrels am I responsible?Yes – under the terms of the tenancy agreement tenants agree that during the tenancy, to take such reasonable precautions expected of a householder to keep the property free of infestation by vermin, rodents or animal fleas. Where such infestation occurs as the result of action or inaction on behalf of the tenant, to be responsible for the reasonable costs in fumigating and cleaning any affected parts as appropriate and for rectifying and or removing the causes of such an infestation. From a legal perspective (which overrides the terms of the tenancy agreement) landlord and tenant responsibilities for pests are…
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The landlord’s estate agent is harassing me to arrange viewings with prospective purchasers what can I do?
Read more: The landlord’s estate agent is harassing me to arrange viewings with prospective purchasers what can I do?Firstly consider the legal rights and responsibilities of the landlord and tenant and any relevant contractual obligations defined in the tenancy agreement: Legal – a tenant is entitled to ‘quiet enjoyment’ of the property. This covenant is not referring to noise but freedom from any substantial interference with the ordinary and lawful enjoyment of the property. Contractual – conditions within the tenancy agreement will reinforce the landlords responsibility to allow the tenant quiet enjoyment. The tenancy agreement will usually have a condition that refers to the protocol for viewings such as: Upon at least 24 hours’ notice in writing, allow…
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Who is responsible for dealing with pests in a block?
Read more: Who is responsible for dealing with pests in a block?Any infestation that originates from the leaseholder’s property is the responsibility of the leaseholder. Any infestation that is located or caused within the building structure or common parts is the responsibility of the management company. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do you charge a fee for AST amendments from the standard AST?
Read more: Do you charge a fee for AST amendments from the standard AST?No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do you have tenant late payment fees and are these passed to the landlord?
Read more: Do you have tenant late payment fees and are these passed to the landlord?Yes – if any rent or other money payable by the Tenant to the Landlord under the provisions of the tenancy agreement shall not be paid on the day on which it becomes due the same shall be payable with interest thereon at a rate of 8 per centum above the reference rate for the period in which the outstanding amount becomes due calculated on a day to day basis from the day upon which it became due down to the date of payment. The reference rate is based on the Bank of England base rate. Still not answered your…
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How long am I tied into a contract with you – what notice do you require? 5 days?
Read more: How long am I tied into a contract with you – what notice do you require? 5 days?The terms and conditions for the termination of our agreements are defined in our Client Agreements. Our agreement is terminated by service of 5 working days’ notice by one party on the other. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…