End of Tenancy
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What are the timescales for using the DPS Statutory Declaration Process?
Read more: What are the timescales for using the DPS Statutory Declaration Process?Subject to the terms and conditions of the Deposit Protection Service (the DPS), The Statutory Declaration Process can be used is used if at least 14 Calendar Days have passed since the end of the Tenancy (i.e. the contractual end of the Tenancy or where notice has been given and has expired) and: If the other Party has failed to respond to the claiming Party’s written notice in relation to the distribution of the Deposit within 14 Calendar Days. In this case a copy of the written notice sent to the other Party must be attached. If a repayment claim…
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What are the timescales for claiming some or all of the deposit from a tenant?
Read more: What are the timescales for claiming some or all of the deposit from a tenant?There are many different scenarios, all covered by the Deposit Protection Service (the DPS) Terms and Conditions but in the most common scenarios, here are the timescales: When the DPS is notified of a dispute, they will contact both the Landlord and the Tenant, inviting both parties to submit their evidence in relation to the dispute. The Landlord and Tenant must ensure that the DPS are in receipt of their evidence within 14 calendar days of the DPS invitation being issued. If, within 14 calendar days of the invitation being issued by the DPS, the Landlord or Tenant fails to…
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Why have you not highlighted some of the damage and cleaning issues in the check-out report?
Read more: Why have you not highlighted some of the damage and cleaning issues in the check-out report?We only highlight those items we believe the tenant is reasonably liable for. We do not highlight anything described as ‘light’, ‘small’ or ‘minor’ or ‘slight’ or ‘FWT’ as it is likely to be considered fair wear and tear by an adjudicator or judge in the event of a dispute. Further Reading What is fair wear and tear and what is damage? {Jungle Property Blog article} The Importance of considering Fair Wear and Tear {Painsmith Solicitors Blog article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article…
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What are realistic reasons to withhold deposit on their departure?
Read more: What are realistic reasons to withhold deposit on their departure?Any claim for compensation against the Tenancy Deposit must be based on: The obligations of the tenant defined in the tenancy agreement The performance by the tenant of the obligations in the tenancy agreement Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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If there is dispute about what is being claimed with work that needs doing then we have the right to argue that?
Read more: If there is dispute about what is being claimed with work that needs doing then we have the right to argue that?Yes – If the landlord wants to claim compensation for anything, it must be reasonable and it would first be discussed with the tenant to try to reach an amicable agreement on whether compensation is due and if so what level of compensation. If the landlord and tenant cannot reach an agreement, the landlord can if they choose seek compensation through the (FREE) Deposit Protection Service (DPS) dispute resolution service (Alternative Dispute Resolution) or alternatively through the court system. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this…
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Will you provide me (tenant) with a reference at the end of my tenancy?
Read more: Will you provide me (tenant) with a reference at the end of my tenancy?There is no legal or contractual obligation for the landlord or his agent to provide a reference for a tenant at the end of the tenancy. Where a tenant has fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written consent of the tenant, confirm the tenant’s compliance and confirm the core terms of the tenancy to any third party. Where a tenant has not fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written consent…
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What are the things that are most commonly missed when tenants prepare a property for the Check-Out?
Read more: What are the things that are most commonly missed when tenants prepare a property for the Check-Out?Inside Alarm batteries flat not replaced Blinds and curtains removed and not replaced or dusty Blinds and curtains cords not replaced Bulbs broken not replaced Carpets stained Cobwebs around door frames, window sills Doorbell (flat) batteries flat not replaced Doorframes dirty Extractor hoods dirty Flooring not cleaned Food left in cupboards and fridges and freezers Furniture items missing Freezer drawers broken or missing Grease on kitchen walls and sockets Hooks & screws left in walls Kitchen unit drawers dirty Light shades missing Mats missing Paintwork chipped Radiators chipped or dirty Radiator caps missing Remote controls for equipment missing Shelves and…
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Are you saying that the tenant no longer needs to get the property cleaned at the end of the tenancy?
Read more: Are you saying that the tenant no longer needs to get the property cleaned at the end of the tenancy?Under the terms of our tenancy agreements, tenants agree at the end of the tenancy to (amongst other things): Clean to a good standard, the property, its fixtures and fittings and contents (if any), including the cleaning of any carpets, curtains (including net curtains), blankets, bedding, upholstery etc. which have become soiled, stained or marked during the tenancy. Deliver up the property to the landlord at the end of the tenancy in the same good and clean state of repair condition and decoration as they were in at the commencement of the tenancy, fair wear and tear and accidental damage…
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Does the notice period for my notice to quit need to the end on the last day of a period of my tenancy?
Read more: Does the notice period for my notice to quit need to the end on the last day of a period of my tenancy?Yes – For the notice to quit to be valid the notice period must end on the last day of a period of the tenancy. Further Reading Assured Shorthold Tenancy Tenants’ Notice to Quit – Is it valid? {Jungle Property Blog article} Do I need to pay the whole of the rent for the last month if I am leaving mid-period? {Jungle Property Knowledgebase Article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Can the tenant serve a notice to quit during the initial period of the tenancy?
Read more: Can the tenant serve a notice to quit during the initial period of the tenancy?Effective 1st May 2026, under the Renters’ Rights Act there is no longer a fixed period or set end date for a tenancy. All tenancies are now open-ended, rolling monthly periodic tenancies. The tenant can give notice to quit at any time which cannot be less than two months before the date on which the notice is to take effect unless the landlord has agreed in writing to a length of time not exceeding two months. Reference Housing Act 1988 Section 5 Still not answered your question? We love questions so fire it at us using the contact details here