Start of Tenancy
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May I have a copy of the information you provide to tenants when they rent a property?
Read more: May I have a copy of the information you provide to tenants when they rent a property?Yes – the day the tenancy starts we provide tenants with lots of information including prescribed (in law) information. Information to help make the tenancy more enjoyable and help the tenants comply with the terms of the tenancy agreement is contained in the Tenant Information Pack also provided at the start of the tenancy. Please contact us for a copy of our Tenant Information Pack using the contact details here Further Reading 5 things landlords must do on the first day of a new tenancy {Jungle Property blog article} What is a Check-In? {Jungle Property Knowledgebase article} Still not answered…
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Are references double checked by phone?
Read more: Are references double checked by phone?The tenant referencing company we employ use a combination of tools to collate date required for a tenant reference: Live data feeds e.g. from Equifax databases E-mail e.g. employers, accountants and landlords Telephone calls – e.g. follow-up responses/lack of response from employers, accountants and landlords The referencing company provide us with a live audit trail (online and e-mail) of ‘all’ actvity associated with obtaining a tenant reference including names and contact details of persons they have contacted or tried to contact. We do not repeat what the referencing company have already done and been paid to do as a professional…
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What efforts are made to test the reliability of references and tenants ability to afford?
Read more: What efforts are made to test the reliability of references and tenants ability to afford?Affordability assessments are only made following direct consultation with the applicant’s employer and/or accountant. Further Reading Why do you outsource tenant referencing? {Jungle Property Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Why do you outsource tenant referencing?
Read more: Why do you outsource tenant referencing?Outsourcing tenant referencing is a common practice in the lettings industry. Jungle property require all our applicants provide comprehensive references (many letting agents will only require a sub-set of what we require e.g. credit score) and employ tenant referencing specialists to undertake this important task. As specialists, the tenant referencing company have the tools and expertise and access to quality data to ensure the tenant reference is accurate. The key components of the tenant reference are: Identity Verification – cross-reference of Equifax’s database to determine the identity of the individual and present the applicant’s address history which may differ to…
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Do you charge a fee for AST amendments from the standard AST?
Read more: Do you charge a fee for AST amendments from the standard AST?No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do you have a pet policy and is the deposit/rent increased accordingly?
Read more: Do you have a pet policy and is the deposit/rent increased accordingly?The decision to grant a tenant consent to keep a pet at the property during a tenancy always rests with the landlord – Jungle Property have no blanket policy on pets and believe every case needs to be treated differently. If a landlord were to give consent for the tenant to keep a pet at the property our recommendation is that it should be subject to the conditions defined in the Knowledgbase article referenced below. Our Pet Policy Conditions can be found here With the enactment of the Tenant Fees Act effective 1st June 2019 deposit payments over 5 weeks…
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Do you conduct Right to Rent checks?
Read more: Do you conduct Right to Rent checks?Yes – we conduct Right to Rent Checks as part of our tenant referencing process and in accordance with legislation. We also conduct follow-up checks on Full Management property tenants (as required). For Let Only property tenants, any required follow-up checks are the responsibility of the landlord. Further Reading Right to rent checks – a quick guide for landlords {Jungle Property blog article} When should a follow-up right to rent check be conducted? {Jungle Property blog article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so…
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Do I pay my rent by Direct Debit?
Read more: Do I pay my rent by Direct Debit?No – as per the contract (Tenancy Agreement) rents are paid via Standing Order. A copy of a partly completed Standing Order Mandate Form is provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Can I change the start day of my tenancy?
Read more: Can I change the start day of my tenancy?If you wish to change it to a date earlier than the Tenancy Commencement Date stated in your Reservation Agreement, please contact us (contact details here) to check that the property will be ready for the start of the proposed tenancy. If you wish to change it to a date later than the Tenancy Commencement Date in your Reservation Agreement, please contact us (contact details here) to check that the landlord will give consent to delay the start of the proposed tenancy. To arrange a Check-In appointment, use our online appointment request facility here. Still not answered your question? We…
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Do I need to provide proof of immigration status, identity and address to reserve a property?
Read more: Do I need to provide proof of immigration status, identity and address to reserve a property?No – there is a facility to upload copies of documents within the online Reservation Agreement but providing these documents is not a requirement to reserve a property. Further Reading When does proof of immigration status (right to rent) need to be provided? (Knowledgebase article) Can I reserve a property and provide my proofs at a later date? (Knowledgebase article) Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…