Start of Tenancy
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Do you always use AST?
Read more: Do you always use AST?*** Effective 1st May 2026 Section 21 notices are no longer legal *** No – the vast majority of tenancies today will be Assured Shorthold Tenancies (AST) but not all tenancies are ASTs. ASTs are now the ‘default’ type of tenancy. If a property is let without a written agreement, which is most unwise, then that too will normally be an AST. An AST can be for any term (the rule requiring them to be for a minimum term of six months was abolished by section 96 of the Housing Act 1996), although in fact the vast majority of tenancies…
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May I have a copy of the information you provide to tenants when they rent a property?
Read more: May I have a copy of the information you provide to tenants when they rent a property?Yes – the day the tenancy starts we provide tenants with lots of information including prescribed (in law) information. Information to help make the tenancy more enjoyable and help the tenants comply with the terms of the tenancy agreement is contained in the Tenant Information Pack also provided at the start of the tenancy. Please contact us for a copy of our Tenant Information Pack using the contact details here Further Reading 5 things landlords must do on the first day of a new tenancy {Jungle Property blog article} What is a Check-In? {Jungle Property Knowledgebase article} Still not answered…
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Are references double checked by phone?
Read more: Are references double checked by phone?The tenant referencing company we employ use a combination of tools to collate date required for a tenant reference: Live data feeds e.g. from Equifax databases E-mail e.g. employers, accountants and landlords Telephone calls – e.g. follow-up responses/lack of response from employers, accountants and landlords The referencing company provide us with a live audit trail (online and e-mail) of ‘all’ actvity associated with obtaining a tenant reference including names and contact details of persons they have contacted or tried to contact. We do not repeat what the referencing company have already done and been paid to do as a professional…
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What efforts are made to test the reliability of references and tenants ability to afford?
Read more: What efforts are made to test the reliability of references and tenants ability to afford?Affordability assessments are only made following direct consultation with the applicant’s employer and/or accountant. Further Reading Why do you outsource tenant referencing? {Jungle Property Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Why do you outsource tenant referencing?
Read more: Why do you outsource tenant referencing?Outsourcing tenant referencing is a common practice in the lettings industry. Jungle property require all our applicants provide comprehensive references (many letting agents will only require a sub-set of what we require e.g. credit score) and employ tenant referencing specialists to undertake this important task. As specialists, the tenant referencing company have the tools and expertise and access to quality data to ensure the tenant reference is accurate. The key components of the tenant reference are: Identity Verification – cross-reference of Equifax’s database to determine the identity of the individual and present the applicant’s address history which may differ to…
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Do you charge a fee for AST amendments from the standard AST?
Read more: Do you charge a fee for AST amendments from the standard AST?No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do you have a pet policy and is the deposit/rent increased accordingly?
Read more: Do you have a pet policy and is the deposit/rent increased accordingly?The decision to grant a tenant consent to keep a pet at the property during a tenancy always rests with the landlord – Jungle Property have no blanket policy on pets and believe every case needs to be treated differently. If a landlord were to give consent for the tenant to keep a pet at the property our recommendation is that it should be subject to the conditions defined in the Knowledgbase article referenced below. Our Pet Policy Conditions can be found here With the enactment of the Tenant Fees Act effective 1st June 2019 deposit payments over 5 weeks…
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Do you conduct Right to Rent checks?
Read more: Do you conduct Right to Rent checks?Yes – we conduct Right to Rent Checks as part of our tenant referencing process and in accordance with legislation. We also conduct follow-up checks on Full Management property tenants (as required). For Let Only property tenants, any required follow-up checks are the responsibility of the landlord. Further Reading Right to rent checks – a quick guide for landlords {Jungle Property blog article} When should a follow-up right to rent check be conducted? {Jungle Property blog article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so…
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Do you have a deposit dispute procedure/policy?
Read more: Do you have a deposit dispute procedure/policy?Tenancy Deposits are handled in accordance with the legislation found in the Housing Act 2004 sections 212-215 and Schedule 10, as amended by the Localism Act 2011 and the Deregulation Act 2015. Related legislation is also to be found in a number of Statutory Instruments. The procedure for deposit disputes are defined in the The Deposit Protection Service (DPS) Custodial Terms and Conditions. A copy of the latest version of the terms and conditions are available from the DPS website here (link at bottom of page). Further Reading Housing Act 2004 Localism Act 2011 Deregulation Act 2015 Still not answered…
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Do I pay my rent by Direct Debit?
Read more: Do I pay my rent by Direct Debit?No – as per the contract (Tenancy Agreement) rents are paid via Standing Order. A copy of a partly completed Standing Order Mandate Form is provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…