Tenancy Deposit
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When registering the tenancy deposit do I need an alternative address for each tenant?
Read more: When registering the tenancy deposit do I need an alternative address for each tenant?Yes – The prescribed information relating to tenancy deposits is defined in Article 2 of The Housing (Tenancy Deposits) (Prescribed Information) Order 2007 and includes the name, address, telephone number, and any e-mail address or fax number of the tenant, including such details that should be used by the landlord or tenancy deposit scheme administrator for the purpose of contacting the tenant at the end of the tenancy. Further Reading Article 2 – The Housing (Tenancy Deposits) (Prescribed Information) Order 2007 Still not answered your question? We love questions so fire it at us using the contact details here
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What happens if the tenant does not respond to a deposit release request?
Read more: What happens if the tenant does not respond to a deposit release request?Deposit Release Request (DRR) mydeposits notifies the tenant of the DRR and advises them of their duties to respond. If mydeposits have not received a response from the tenant within the required 14 calendar days – member notified and invited to download a copy of the Statutory Declaration template from the Protections area of the online portal for completion. Member completes Statutory Declaration and signs under oath before sending the Statutory Declaration to mydeposits with details of how the amount claimed has been calculated including particulars of any facts relied on to justify it with any relevant supporting documentation including…
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I have had confirmation from mydeposits can you arrange for my deposit to be returned
Read more: I have had confirmation from mydeposits can you arrange for my deposit to be returnedWe have initiated the release of your Tenancy Deposit from the custody of mydeposits. This may include a proposal for compensation. Immediately we initiate the release of your Tenancy Deposit the lead tenant will receive an e-mail direct from mydeposits with instructions on what to do next. As a minimum you will require your Repayment ID and bank details for payment. For more information, please contact mydeposits on 0333 321 9401 Still not answered your question? We love questions so fire it at us using the contact details here
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Can you not just take compensation from a tenancy deposit?
Read more: Can you not just take compensation from a tenancy deposit?No – you must agree compensation with the outgoing tenant and if no agreement can be reached, you must submit a claim for compensation. Any such claim must be evidence based and the burden of proof rests with the person (landlord or their agent) making the claim. The introduction of tenancy deposit legislation in 2007 (from the Housing Act 2004) brought tight controls on what can be done with the tenancy deposit which is the tenant’s money, not the landlord’s to take as they see fit. Still not answered your question? We love questions so fire it at us using…
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How do I protect a deposit with mydeposits?
Read more: How do I protect a deposit with mydeposits?This article explains how landlords can protect a Tenancy Deposit with the mydeposits custodial scheme – free to join and no fee for using the scheme. ***This article does NOT refer to the mydeposits insurance based scheme which we do not currently use*** Login to your mydeposits account here Click on ‘Protect a new deposit ->’. Enter details (use the information provided by us to help). ‘lead tenant’ is known as Nominated Tenant in the tenancy agreement (typically in Section 1.15). When all details are entered, review the details and click on ‘Add to basket’ at the bottom of the…
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What are the responsibilities of a landlord to a relevant person?
Read more: What are the responsibilities of a landlord to a relevant person?The Housing Act 2004, Chapter 4, S213 defines “relevant person” as any person who, in accordance with arrangements made with the tenant, paid the deposit on behalf of the tenant. A landlord responsibilities are defined in the same section of the same legislation: (5) A landlord who has received such a tenancy deposit must give the tenant and any relevant person such information relating to— (a) the authorised scheme applying to the deposit, (b) compliance by the landlord with the initial requirements of the scheme in relation to the deposit, and (c) the operation of provisions of this Chapter in…
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What are the timescales for claiming some or all of the deposit from a tenant?
Read more: What are the timescales for claiming some or all of the deposit from a tenant?There are many different scenarios, all covered by the Deposit Protection Service (the DPS) Terms and Conditions but in the most common scenarios, here are the timescales: When the DPS is notified of a dispute, they will contact both the Landlord and the Tenant, inviting both parties to submit their evidence in relation to the dispute. The Landlord and Tenant must ensure that the DPS are in receipt of their evidence within 14 calendar days of the DPS invitation being issued. If, within 14 calendar days of the invitation being issued by the DPS, the Landlord or Tenant fails to…
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What are realistic reasons to withhold deposit on their departure?
Read more: What are realistic reasons to withhold deposit on their departure?Any claim for compensation against the Tenancy Deposit must be based on: The obligations of the tenant defined in the tenancy agreement The performance by the tenant of the obligations in the tenancy agreement Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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If there is dispute about what is being claimed with work that needs doing then we have the right to argue that?
Read more: If there is dispute about what is being claimed with work that needs doing then we have the right to argue that?Yes – If the landlord wants to claim compensation for anything, it must be reasonable and it would first be discussed with the tenant to try to reach an amicable agreement on whether compensation is due and if so what level of compensation. If the landlord and tenant cannot reach an agreement, the landlord can if they choose seek compensation through the (FREE) Deposit Protection Service (DPS) dispute resolution service (Alternative Dispute Resolution) or alternatively through the court system. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this…
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How do I transfer a tenancy deposit from my landlord DPS account to Jungle Property?
Read more: How do I transfer a tenancy deposit from my landlord DPS account to Jungle Property?Login to your Deposit Protection Service (DPS) account here Click Transfer deposit(s) Select the deposit you are transferring (on the right) Click Next Enter Agent/Landlord ID – 1296207 Click Search Complete transfer Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…