water

  • Can I prevent the tenant fitting a water meter?

    No – If the tenancy is for 6 months or longer and the tenant is paying the water bill, they have a right to be charged for the water on the basis of what they use. This means they have a right to have a meter installed free of charge, unless it’s not practical or is unreasonably expensive to do this. Also, having a water meter could help cut water bills. Further Information Cut your water bills – MoneySavingExpert Still not answered your question? We love questions so fire it at us using the contact details here Please rate this…

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  • The water supplied into my property smells funny – what should I do?

    In the first instance check this Wessex Water resource for ideas on possible causes here If this information does not answer your question, please contact Wessex Water (or your water supplier if in a different supply area) on 0345 600 4 600 and explain the symptoms to them. If it has been diagnosed that the root cause of the problem is something supplied by the landlord, please raise a repair request via our online repair request system here or via the ‘Request Repair’ image in the RH sidebar of our home page here Still not answered your question? We love…

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  • Where is my water meter?

    Please contact your local water supplier who will be able to provide you with details of the meter location and serial number – contact details for your water supplier can be found on your water bill or from the UK Water Board website here We normally read the water meter at the Check-In for the start of the tenancy but there will be occasions where we are unable to locate the meter or the meter is obscured and in such instances will request the water supplier reads the meter on our behalf. Still not answered your question? We love questions…

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  • I have problems with the quality of the water in my property who should I contact?

    If you experience loss of supply, low pressure, water quality problems or want to report a leak call your water authority 24-hour helpline who have responsibility for all external mains up to and including your external stopcock: • Bristol Water PLC: 0117 966 5881 • South West Water Ltd: 0800 169 1144 • Wessex Water Services Ltd: 0845 600 4600 We recommend you record numbers you may need urgently somewhere convenient such as in your mobile phone. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how…

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