What does the rent amount shown on your listing include?

The rent shown on all our property listings refers to the amount of asking rent per calendar month (PCM) only. If anything else is included in this amount e.g. a gardening service, it will be explicitly detailed towards the top of the listing. Some property portals may automatically convert this figure to rent per week […]

Read More

Why do contractors receive reminder e-mails every day?

All contractors receive a reminder e-mail at 0800 each day Monday to Friday that provides a list of “tasks to do” to remind the contractor we are waiting for them to complete an action such as enter a job start date or upload an invoice. This is a popular feature of our repair request system […]

Read More

Do you have a mailing list?

No – sorry we do not maintain a mailing list. Since the arrival of property portals in 2000, agents have been less inclined to maintain mailing lists as portals offer features like instant alerts which alert prospective buyers/tenants on a smartphone immediately a new property is placed on the market. The 2018 data protection legislation […]

Read More

May I have a copy of the tenants Terms of Business with you?

Yes – our terms and conditions are defined in our Client Agreements (copies included in the Landlord Information Pack). Please contact us for a copy of our Client Agreements using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]

Read More

What is your rent arrears/late rent payment policy/procedure?

As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). […]

Read More

May I have a copy of your Public Liability Insurance?

Yes – please contact us for a copy of our certificate of insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question… 0.0 00

Read More