What is your emergency repairs policy?

Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an emergency repair is required, we will act as an agent of necessity. Under law of agency an agency of necessity arises where a […]

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Is Jungle Property a member of a client money protection scheme?

No (January 2019) 1. It’s is not currently a legal requirement – under current legislation, the Consumer Rights Act 2015 made it a legal requirement for every lettings agent in England to display whether or not they are a member of a Client Money Protection (CMP) scheme (which we do). The Tenant Fees Bill once […]

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Do Jungle Property check the property before the start of the tenancy?

Yes – as part of the preparation for the start of a tenancy we visit the property approximately 3 working days before the start of the tenancy. During the visit we check the following: Health and safety hazards Operation of appliances and equipment Operation of alarms Check manufacturer’s instructions for any appliances and equipment left […]

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Do landlords need to use Dropbox to access documents?

No – all key documents relating to your property and tenancies are sent via post and/or e-mail depending on your communication preferences and service (Let Only or Full Management) you are using. However, using Dropbox gives you 24 X 7 live online access to all key documents as they are generated. Still not answered your […]

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Who conducts the Check-Out inspection?

The Check-Out is conducted by a independent professional inventory clerk and may be optionally attended by the landlord or one of the Jungle Property team. A independent clerk is employed to help ensure the inspection is as unbiased as possible. A professional clerk will have the skills and experience for accurately assessing the condition of the […]

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Are you open Saturdays and Sundays?

No – on Saturday and Sunday we are available for appointments only sorry. Our opening hours can be found here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Do you always obtain 3 quotations for repairs?

If we have express instructions in writing from the landlord to obtain a specified number of quotations we have a duty of obedience to obtain that specified number of quotations. In the absence of such instructions we will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is […]

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