repairs
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How are repair quotes handled?
Read more: How are repair quotes handled?We will provide quotations for any repairs or maintenance required over an estimated cost of £150. We will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is necessary or practical unless we have received express instructions in writing from The Landlord to obtain a specified number of quotations. Further Reading Jungle Property Knowledgebase article Do you always obtain 3 quotations for repairs? Jungle Property blog article How much time does a landlord have to carry out a repair? Still not answered your question? We love questions so fire it at us using the contact details…
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How quick should I expect a repair to be completed?
Read more: How quick should I expect a repair to be completed?We aim to satisfy all repair requests as quickly as is possible. Under normal circumstances the following repairs completion performance standards will be achieved: Priority One – Emergency Repairs: repairs required in order to avoid anything which might be, or might reasonably be expected to become a hazard or danger to life or limb or to the fabric of the property itself – within 24 hours of report of defect. In circumstances where this is not practicable, we will make best temporary arrangements. Priority Two – Urgent Repairs: repairs to defects which affect your enjoyment of the property – within…
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I need something repairing how do I report it?
Read more: I need something repairing how do I report it?Full Management Properties Requests for emergency repairs should be made via telephone using the contact details here Requests for non-emergency repairs should be made: • Online: here • E-mail: glastonbury@jungleproperty.co.uk • Telephone: Using the contact details here Requests for non-emergency repairs that are reported online are likely to be dealt with more quickly than those that are reported by e-mail or by telephone. Let Only Properties Repair requests should be made to the landlord using the contact details on page 2 of in the Prescribed Information Relating to Tenancy Deposits provided at the start of your tenancy. Still not answered…
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I have a problem with a blocked drain at my property who should I call?
Read more: I have a problem with a blocked drain at my property who should I call?Keeping the drains, pipes, gutters, and channels in or about the property clear and not causing blockage to any sink, basin, toilet, or waste pipe which serves such fixtures is a tenant responsibility. If any of the drains, pipes, gutters and channels in or about your property or any sink, basin, toilet or waste pipe which serves such fixtures is blocked by your waste, you are liable for the cost of removing that waste. We recommend 24/7 Drainage Services on 07836 668158 or Groves Xtreme Clean on 01278 788 522 / 07513594997. Alternatively, you could find a drain unblocker in…