Jungle Property
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Does a landlord need to provide a lawnmower?
Read more: Does a landlord need to provide a lawnmower?No – a landlord has no legal obligation to provide a lawnmower. Providing a lawnmower (or any other gardening equipment or tools) will make it easier for the tenant to maintain the garden but a landlord is not obliged to provide one. The safety of any lawnmower supplied is covered by the General Product Safety Regulations so the landlord should check it is safe which means that under normal or reasonably foreseeable conditions of use does not present any risk or only the minimum risks compatible with the lawnmower’s use, considered to be acceptable and consistent with a high level…
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Do I need to contact the Council Tax office or energy providers at the end of my tenancy?
Read more: Do I need to contact the Council Tax office or energy providers at the end of my tenancy?If your property is managed by Jungle Property, we will on behalf of the landlord notify, at the end of the tenancy, the local authority responsible for the collection of Council Tax and any providers of any electricity, gas, oil and any other relevant fuels, water and environmental services to the property. You are responsible for any Council Tax liability and the cost of any electricity, gas, oil and any other relevant fuels, water and environmental services until the last day of your tenancy or until the property is occupied by a new tenant or the owner, whichever is the…
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When will my deposit be returned?
Read more: When will my deposit be returned?The best case scenario is that the Tenancy Deposit funds will be available in your bank account within 5 calendar days. The actual time taken is dependent on the following factors: Time taken for the landlord/agent to initiate the release of the deposit (or respond to the tenant’s repayment request) Time taken for landlord/agent and tenant to agree any compensation (which could involve arranging cleaning, repairs or decoration or quotations for any of these) Time taken for the tenant to respond to the landlord’s repayment request For undisputed returns, it is widely accepted (though not law) that the Tenancy Deposit…
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How do I provide my proof of identity?
Read more: How do I provide my proof of identity?If identity is not proven by acceptable Right to Rent documents, proof of personal identity can be a drivers licence, passport or photo ID. If you attached scanned images of documents (proof of immigration status, personal identity or current address) to the Reservation Agreement……., the original documents should be presented in our office during office hours or at the Check-In If you did not attach scanned images of documents (proof of immigration status, personal identity or current address) to the Reservation Agreement……, scan/photograph and e-mail images or copy and post copies of the documents to our office and present the original…
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How do I provide my proof of right to rent documents?
Read more: How do I provide my proof of right to rent documents?Acceptable document(s) must be presented for checking and copying before a tenancy is granted. If documents are not checked and copied, we are unable to grant a tenancy. If you attached scanned images of documents (proof of immigration status, personal identity or current address) to the Reservation Agreement……., the original documents should be presented in our office during office hours or at the Check-In If you did not attach scanned images of documents (proof of immigration status, personal identity or current address) to the Reservation Agreement……, scan/photograph and e-mail images or copy and post copies of the documents to our office…
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Is it the outgoing tenants responsibility to decorate to the level when they moved in?
Read more: Is it the outgoing tenants responsibility to decorate to the level when they moved in?It is the tenants responsibility to deliver up the property to the landlord at the end of the tenancy in the same good and clean state of repair condition and decoration as they were in at the commencement of the tenancy, fair wear and tear and damage by accidental fire excepted. Fair wear and tear is discussed in this blog post here
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Can I complete a paper copy of the Reservation Agreement?
Read more: Can I complete a paper copy of the Reservation Agreement?Yes simply print the Reservation Agreement from the Jungle Property website here, complete the agreement and return it to our office together with any associated documentation.
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I have lost my Repayment ID what do I do?
Read more: I have lost my Repayment ID what do I do?If you have lost your Repayment ID, the lead tenant can request a reminder via SMS – using the registered mobile phone number just text REPAY followed by your deposit ID and the deposit amount to 07537 404 808. If the Deposit Protection Service (DPS) cannot send your Repayment ID reminder to your mobile, they will endeavour to send it to your registered e-mail address. Alternatively you can request a new Repayment ID by completing this form here If all else fails please contact the DPS on 0330 303 0030 Still not answered your question? We love questions so fire…
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Do I need to get the property professionally cleaned at the end of my tenancy?
Read more: Do I need to get the property professionally cleaned at the end of my tenancy?Tenants are expected to return the property in as good and clean a condition as it was when they received it, fair wear and tear excepted. If evidence (receipts or settled invoices) was provided by the landlord or agent showing the property was professionally cleaned immediately prior to the start of the tenancy, it is reasonable you should provide similar evidence at the end of the tenancy. Standards of cleaning can vary, even amongst professional cleaners, so for the avoidance of doubt, where possible use the same company to clean the property at the end of the tenancy that cleaned…
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Can I pay 3 or 6 months rent in advance?
Read more: Can I pay 3 or 6 months rent in advance?Yes – you can pay rent in advance for the entire fixed term if you wish though we would not normally expect a tenant to pay more than one months’ rent in advance unless a risk was identified in the tenant reference e.g. failed affordability assessment, applicant not lived in the UK for 12 months.