Jungle Property
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Can I complete a paper copy of the Reservation Agreement?
Read more: Can I complete a paper copy of the Reservation Agreement?Yes simply print the Reservation Agreement from the Jungle Property website here, complete the agreement and return it to our office together with any associated documentation.
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I have lost my Repayment ID what do I do?
Read more: I have lost my Repayment ID what do I do?If you have lost your Repayment ID, the lead tenant can request a reminder via SMS – using the registered mobile phone number just text REPAY followed by your deposit ID and the deposit amount to 07537 404 808. If the Deposit Protection Service (DPS) cannot send your Repayment ID reminder to your mobile, they […]
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Do I need to get the property professionally cleaned at the end of my tenancy?
Read more: Do I need to get the property professionally cleaned at the end of my tenancy?Tenants are expected to return the property in as good and clean a condition as it was when they received it, fair wear and tear excepted. If evidence (receipts or settled invoices) was provided by the landlord or agent showing the property was professionally cleaned immediately prior to the start of the tenancy, it is […]
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Can I pay 3 or 6 months rent in advance?
Read more: Can I pay 3 or 6 months rent in advance?Yes – you can pay rent in advance for the entire fixed term if you wish though we would not normally expect a tenant to pay more than one months’ rent in advance unless a risk was identified in the tenant reference e.g. failed affordability assessment, applicant not lived in the UK for 12 months.
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How do landlords choose a tenant from many applicants?
Read more: How do landlords choose a tenant from many applicants?Where a landlord receives more than one offer to rent a property in quick succession, a decision will need to be made on which offer to accept and take forward to the next stage. The decision to accept an offer and invite a person to apply for a tenancy is largely the landlords and only […]
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My card payment has been declined what does this mean?
Read more: My card payment has been declined what does this mean?If your card payment is declined, typically with the decline code 2000 (do not honor), it indicates that your bank is unwilling to accept the transaction. The reasons vary; you will need to contact your bank for more details. Only your bank can confirm the specific reason. Here are a few of the most common […]
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I am unable to upload proof of address, identity or immigration status what now?
Read more: I am unable to upload proof of address, identity or immigration status what now?If you don’t have scanned images of your proof of address, identity or immigration status or you are having problems uploading the scanned images you have two choices: 1. Photocopy original documents and post the copies to the Jungle Property office AND bring originals to the Check-In 2. Bring original documents to the Jungle Property […]
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Do you offer a bespoke service in addition to your standard services?
Read more: Do you offer a bespoke service in addition to your standard services?Yes we do – we let customers choose how much (or how little) of our services they wish to use. Any work additional to that covered by standard services (Let Only Silver, Full Management Gold, Full Management Platinum) is charged at our hourly rate plus any third-party costs. Our current hourly rate is published on […]
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Can I pay the holding deposit by credit card?
Read more: Can I pay the holding deposit by credit card?No – The Holding Deposit must be paid via bank transfer – please contact us for bank details – contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do Jungle Property cover Ashcott?
Read more: Do Jungle Property cover Ashcott?We certainly do ???? The catchment area for our Glastonbury office extends as far West as Cossington.