Jungle Property
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I have left my partner and no longer living at the property what should I do?
Read more: I have left my partner and no longer living at the property what should I do?If you have a joint tenancy at the property and have no plans to return we recommend you terminate the tenancy as soon as possible consistent with the terms of your tenancy agreement. Further Reading: Can one of the joint tenants can end a tenancy by serving a notice of termination? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What is the ‘balance transfer’ entry shown on my statement?
Read more: What is the ‘balance transfer’ entry shown on my statement?If you own more than one property we may transfer the balance of funds from one property (in credit) to another property (in debit). E.g. property A has an outstanding balance of -£700 following recent improvement works and we receive rent of £1000 for property B owned by the same owner, so we may ‘balance transfer’ £700 from property B to property A. The same principles apply for balance transfers between two tenancies (for the same property). Where costs are incurred (e.g. for repairs) or monies fall due (e.g. compensation) for a prior tenancy and the debts are settled or the…
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How long does it take to get a response from the DPS regarding a dispute?
Read more: How long does it take to get a response from the DPS regarding a dispute?The Adjudicator will make a Decision within 28 days of receipt of the Dispute Papers. Further Reading DPS A brief overview of deposit protection Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do all applicants need to be included on the Reservation Agreement?
Read more: Do all applicants need to be included on the Reservation Agreement?All persons aged 18 years or older who intend to occupy the property as their only or principal home must be included on the Reservation Agreement. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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We have not had an email from the deposit scheme, what should we do?
Read more: We have not had an email from the deposit scheme, what should we do?The e-mail from the Deposit Protection Service (DPS) requesting your approval to release the Tenancy Deposit (in part or full) will be sent to the e-mail address for the Lead Tenant as recorded in the Prescribed Information Relating to Tenancy Deposits provided at the start of the initial tenancy. Check the e-mail account for the Lead Tenant including any junk/spam folders and if you have still not received the e-mail, please contact the DPS on 0330 303 0030 Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article…
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Are your fees negotiable?
Read more: Are your fees negotiable?No – however as part of our Customer Bill of Rights we guarantee not to be beaten on price for the services we provide. Find an identical service at a lower price within the initial fixed term of the tenancy and we promise to beat it! If you do require a cheaper service, please contact us and we will gladly provide contact details of letting agents in the area who provide a cheaper service. We offer reduced fees for landlords and their families who use our Full Management services for more than one property. Still not answered your question? We…
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I have carried out a lot of work on my property do I need a new EPC?
Read more: I have carried out a lot of work on my property do I need a new EPC?Yes, if the property is modified so that it has a greater or fewer number of parts designed or altered for separate use than it previously had, where the modification includes the provision or extension of any of the fixed services for heating, hot water, air conditioning or mechanical ventilation. The person carrying out the work shall give the new EPC for the property to the owner of the building and give to the local authority notice to that effect. Regardless of whether the property has been modified or not as defined above, if you have improved the energy efficiency…
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Do I need a gas safety record for my newly installed gas boiler?
Read more: Do I need a gas safety record for my newly installed gas boiler?No – Part F, Regulation 36 of The Gas Safety (Installation and Use) Regulations 1998 require that each appliance and flue is checked for safety within 12 months of being installed. Safety checking of a newly installed gas boiler is discretionary and sometimes arranged as a precautionary measure to check the newly installed boiler is safe. Further Reading: Gas safety for landlords in a nutshell Reference: The Gas Safety (Installation and Use) Regulations 1998 Still not answered your question? We love questions so fire it at us using the contact details here
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What do I need to do for the end of tenancy process – my tenant is leaving shortly?
Read more: What do I need to do for the end of tenancy process – my tenant is leaving shortly?If you are using one of our Full Management services, nothing! we will take care of everything for you. If you used one of our Let Only services to set up the tenancy or simply want to manage the end of tenancy process yourself these are the things you need to consider: • Carrying out pre Check-Out inspection • Carrying out accompanied Check-Out • Assessing the property against Inventory and Schedule of Condition Report • Agreeing on any dilapidations and cleaning and any compensation due • Processing deposit • Informing utility companies of meter readings at Check-Out and transfer accounts • Informing Council Tax office and transfer…
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Does the deposit money get paid into the account we paid our rent from?
Read more: Does the deposit money get paid into the account we paid our rent from?When a tenant agrees to the release of the Tenancy Deposit money on the DPS website, one of the pieces of information the tenant is required to provide is the bank details for payment which can be any bank account and not necessarily the account the tenant paid the original deposit or rent from. Further Reading What do I do to get my deposit money from the DPS? {Jungle Property Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your…