Property Management
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I have locked myself out / lost my keys what should I do?
Read more: I have locked myself out / lost my keys what should I do?Neither the landlord nor his agent is responsible for any costs incurred as a result of a tenant damaging or losing any keys, locking themselves in or out of a property or damaging any locks. Locked Out – During Office Hours Subject to a spare key being held in the Jungle Property office safe and the availability of team members, we will on request visit the property to unlock the property for you free of charge. Alternatively, subject to a spare key being held in the Jungle Property office safe, a key can be collected from the office in return…
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Who is responsible for cleaning the windows in the property?
Read more: Who is responsible for cleaning the windows in the property?The tenant agrees to clean or have cleaned both internally and externally all reasonably accessible windows of the property as necessary during the tenancy. The exception is if there is a special condition in the tenancy agreement that the landlord will provide such a service. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have not received an e-mail I was expecting from Jungle Property what should I do?
Read more: I have not received an e-mail I was expecting from Jungle Property what should I do?1. Check any e-mail junk or spam folders where e-mail believed to be junk or spam is sent Still not found the e-mail… 2. Contact Jungle Property via e-mail – details here. We will check if the e-mail was sent and sent to the right e-mail address Still not found the e-mail… 3. Contact your e-mail provider and ask them to investigate why our e-mail was received by them but has not appeared in your inbox. In the majority of cases where an e-mail was not received, investigations find that the e-mail was sent, was sent to the correct address…
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Can a letting agent charge a tenant a fee for renewing a tenancy?
Read more: Can a letting agent charge a tenant a fee for renewing a tenancy?The practice of charging a tenant a fee for renewing a tenancy is widespread and unless/until tenant fees are banned, the letting agent can charge a tenant a fee for renewing a tenancy. However, there are some pitfalls the letting agent needs to be aware of… Secret profit The landlord / letting agent relationship is governed by the law of agency. An agent (in this case a letting agent) has a fiduciary duty towards their principal (in this case a landlord). Therefore, the letting agent is only legally entitled to charge fees which are authorised by the agency/client agreement which…
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How do I calculate the rebuild cost of my property?
Read more: How do I calculate the rebuild cost of my property?You have two choices: Use a surveyor Use the ABI / BCIS residential rebuilding cost calculator found here: https://abi.bcis.co.uk/ Further Reading Confused – How to calculate the rebuild cost of your home Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What options does the landlord have at the end of the initial period?
Read more: What options does the landlord have at the end of the initial period?Beyond the Initial Period of the Tenancy the landlord has 3 choices: 1. Allow tenancy to continue 2. Grant a new tenancy 3. Terminate tenancy Each of these options is explained below. 1. Allow Tenancy to Continue If the landlord wishes to allow the tenancy to continue beyond the initial period on the same terms, there is no need to take any further action. By taking no action, the tenancy will continue after the end of the initial period. As the rent is due monthly (the ‘period’), the tenancy will run month to month. The terms and conditions imposed on…
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Can a tenant decorate the property?
Read more: Can a tenant decorate the property?The tenant agrees not to alter the appearance or decoration or structure of the property or its fixture or fittings or contents (if any) either internally or externally without first obtaining the prior written consent of the landlord or his agent. Such consent will not be unreasonably withheld. For Full Management properties a tenant can request consent to decorate online using the Consent to Decorate Request form. Any consent given would be subject to the tenant agreeing to the following conditions: • all surfaces to be decorated will be properly prepared and suitable materials will be used to protect the…
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Can you change my contact details for the return of the deposit?
Read more: Can you change my contact details for the return of the deposit?No – sorry we cannot change any details held by the Deposit Protection Service (DPS). To change any of the contact details held by the DPS please contact the DPS on 0330 303 0030. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do I need to use the burglar alarm installed in my property?
Read more: Do I need to use the burglar alarm installed in my property?We expect tenants to take adequate precautions to keep the property, including its external doors and windows, locked and secured, and any burglar alarm set, when the property is empty. Any installed burglar alarm is primarily for the benefit of the occupiers – reducing the risk of the occupiers contents being stolen or damaged and reducing the risk of damage to the property caused by someone entering the property. If the property is damaged by someone entering – the tenant could be liable for the cost of the damage. Still not answered your question? We love questions so fire it at…
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Will the landlord re-house me after a disaster such as fire or flood?
Read more: Will the landlord re-house me after a disaster such as fire or flood?There is no rule, act of Parliament or case law which provides in the event of a property rendered uninhabitable by some disaster that the landlord must arrange alternative accommodation for the tenant. It is submitted this is the case even if the landlord was at fault and somehow caused the fire. However, the local authority does have such a duty if the tenant is homeless. A person is considered homeless if they have no accommodation available to occupy [s.175 Housing Act 1996]. A person is in priority need of accommodation if a person is homeless (or threatened with homelessness)…