keys
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What is your security policy for keys to the property?
Read more: What is your security policy for keys to the property?Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for visits to the property by members of staff e.g. to undertake periodic inspections or by authorised contractors who have been instructed to carry out work at the property. A complete audit of keys takes place weekly. Still not answered your question? We love questions so…
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How should I return the keys for the property at the end of the tenancy?
Read more: How should I return the keys for the property at the end of the tenancy?In accordance with the conditions of the tenancy agreement you agreed to return all keys to the property (including any new or additional or duplicate keys cut during the tenancy) to the landlord or his agent or inventory clerk by 1300 on the last day of the tenancy or by the time of the Check-Out if carried out later. If you (or your appointed representative) are not attending the Check-Out, please post all keys for the property through the letterbox of the property or deliver them to our office during office hours. Still not answered your question? We love questions…
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How many sets of keys will we be given at the start of the tenancy?
Read more: How many sets of keys will we be given at the start of the tenancy?You will be provided with sufficient sets of keys for one complete set for all external doors for each tenant. Tenants will also be provided with sufficient keys to facilitate access to all parts of the property that are included as part of the tenancy including roof spaces, basements and cellars and outbuildings such as garages and sheds. You will also be provided with any special keys such as any loft hatch keys, mail box keys, meter box keys, radiator keys or electronic keys for any doors and gates that may be of use during the tenancy.