Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for visits to the property by members of staff e.g. to undertake periodic visits or by authorised contractors who have been instructed to carry out work at the property. A complete audit of keys takes place weekly.
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