If you have lost your Repayment ID, the lead tenant can request a reminder via SMS – using the registered mobile phone number just text REPAY followed by your Deposit ID and the Deposit amount to 07537 404 808. If the Deposit Protection Service (DPS) cannot send your Repayment ID reminder to your mobile, they will endeavour to send it to your registered e-mail address.
Alternatively you can request a new Repayment ID by completing this form here If all else fails please contact the DPS on 0330 303 0030
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