Jungle Property
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My card payment has been declined what does this mean?
Read more: My card payment has been declined what does this mean?If your card payment is declined, typically with the decline code 2000 (do not honor), it indicates that your bank is unwilling to accept the transaction. The reasons vary; you will need to contact your bank for more details. Only your bank can confirm the specific reason. Here are a few of the most common […]
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I am unable to upload proof of address, identity or immigration status what now?
Read more: I am unable to upload proof of address, identity or immigration status what now?If you don’t have scanned images of your proof of address, identity or immigration status or you are having problems uploading the scanned images you have two choices: 1. Photocopy original documents and post the copies to the Jungle Property office AND bring originals to the Check-In 2. Bring original documents to the Jungle Property […]
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Do you offer a bespoke service in addition to your standard services?
Read more: Do you offer a bespoke service in addition to your standard services?Yes we do – we let customers choose how much (or how little) of our services they wish to use. Any work additional to that covered by standard services (Let Only Silver, Full Management Gold, Full Management Platinum) is charged at our hourly rate plus any third-party costs. Our current hourly rate is published on […]
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Can I pay the holding deposit by credit card?
Read more: Can I pay the holding deposit by credit card?No – The Holding Deposit must be paid via bank transfer – please contact us for bank details – contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do Jungle Property cover Ashcott?
Read more: Do Jungle Property cover Ashcott?We certainly do ???? The catchment area for our Glastonbury office extends as far West as Cossington.
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Can I change the day and time of the periodic inspection?
Read more: Can I change the day and time of the periodic inspection?If you were notified of the periodic inspection via letter or e-mail direct from Jungle Property you can request a new appointment by letter, e-mail, or using our online appointment request facility here If you were notified of the periodic inspection via e-mail from our online repair request system you can decline the appointment and […]
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I have just given my notice, what do I need to do next?
Read more: I have just given my notice, what do I need to do next?8 weeks before the end of your tenancy you will receive an e-mail or letter advising you of the end of tenancy process and all the things you need to do before then. Key things to do are: • Let us know of anything that needs repairing • Re-read the AT THE END OF THE […]
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Do I need to be present for the Check-Out?
Read more: Do I need to be present for the Check-Out?Yes – in accordance with the conditions of your Tenancy Agreement you agreed to attend (or an appointed representative attend) the Check-Out to observe the assessment of the state and condition of the property by the landlord or his agent or inventory clerk. If you are unable to be present, you can appoint a representative […]
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Will Jungle Property give me a reference at the end of the tenancy?
Read more: Will Jungle Property give me a reference at the end of the tenancy?Yes we would be delighted to, however… There is no legal or contractual obligation for a landlord or their agent to provide a reference for a tenant. Where a tenant has fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written consent of […]
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What notice do I need to give to end my tenancy?
Read more: What notice do I need to give to end my tenancy?The terms relating to the termination of your tenancy are specific to your tenancy and defined in your Tenancy Agreement. At the end of the fixed term (term certain) If you wish to leave at the end of the fixed term, you must notify the landlord or his agent in writing at least one calendar […]