Jungle Property
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May I have a copy of the information you provide to tenants when they rent a property?
Read more: May I have a copy of the information you provide to tenants when they rent a property?Yes – the day the tenancy starts we provide tenants with lots of information including prescribed (in law) information. Information to help make the tenancy more enjoyable and help the tenants comply with the terms of the tenancy agreement is contained in the Tenant Information Pack also provided at the start of the tenancy. Please […]
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Are references double checked by phone?
Read more: Are references double checked by phone?The tenant referencing company we employ use a combination of tools to collate date required for a tenant reference: Live data feeds e.g. from Equifax databases E-mail e.g. employers, accountants and landlords Telephone calls – e.g. follow-up responses/lack of response from employers, accountants and landlords The referencing company provide us with a live audit trail […]
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What efforts are made to test the reliability of references and tenants ability to afford?
Read more: What efforts are made to test the reliability of references and tenants ability to afford?Affordability assessments are only made following direct consultation with the applicant’s employer and/or accountant. Further Reading Why do you outsource tenant referencing? {Jungle Property Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered […]
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Why do you outsource tenant referencing?
Read more: Why do you outsource tenant referencing?Outsourcing tenant referencing is a common practice in the lettings industry. Jungle property require all our applicants provide comprehensive references (many letting agents will only require a sub-set of what we require e.g. credit score) and employ tenant referencing specialists to undertake this important task. As specialists, the tenant referencing company have the tools and […]
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Do you charge a fee for AST amendments from the standard AST?
Read more: Do you charge a fee for AST amendments from the standard AST?No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it […]
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Do you have tenant late payment fees and are these passed to the landlord?
Read more: Do you have tenant late payment fees and are these passed to the landlord?Yes – if any rent or other money payable by the Tenant to the Landlord under the provisions of the tenancy agreement shall not be paid on the day on which it becomes due the same shall be payable with interest thereon at a rate of 8 per centum above the reference rate for the […]
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Do you have a pet policy and is the deposit/rent increased accordingly?
Read more: Do you have a pet policy and is the deposit/rent increased accordingly?The decision to grant a tenant consent to keep a pet at the property during a tenancy always rests with the landlord – Jungle Property have no blanket policy on pets and believe every case needs to be treated differently. If a landlord were to give consent for the tenant to keep a pet at […]
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How long am I tied into a contract with you – what notice do you require? 5 days?
Read more: How long am I tied into a contract with you – what notice do you require? 5 days?The terms and conditions for the termination of our agreements are defined in our Client Agreements. Our agreement is terminated by service of 5 working days’ notice by one party on the other. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]
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What is your security policy for keys to the property?
Read more: What is your security policy for keys to the property?Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for […]
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What is your rent arrears/late rent payment policy/procedure?
Read more: What is your rent arrears/late rent payment policy/procedure?As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). […]