Jungle Property
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What is you average void period over the last 3 years?
Read more: What is you average void period over the last 3 years?Sorry we do not collate statistics on average void periods as most of the (many) factors that affect the length of a void are outside our control e.g. time of year property is listed etc. When marketing your property you should have enquiries in the first week and the first viewing within 10-14 days. If you have not had any viewings within 14 days the rent is too high. If you have not had a suitable offer within 21 days and/or had 5 or more viewings, action is needed – be flexible and be decisive! Further Reading Why is my…
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Do you have fidelity insurance for all employees?
Read more: Do you have fidelity insurance for all employees?No – Sometimes known as a fidelity guarantee or a fidelity bond it protects a business against loss of money or assets if an employee is dishonest. The business is a family business with one family employee, holds no stock and has very few fixed assets. There is an element of fidelity bonding in our professional indemnity insurance policy. Fidelity insurance is generally not cost effective until you have a significant number of employees. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it…
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May I have a copy of your Public Liability Insurance?
Read more: May I have a copy of your Public Liability Insurance?Yes – please contact our office for a copy of our public liability insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What is your emergency repairs policy?
Read more: What is your emergency repairs policy?Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an emergency repair is required, we will act as an agent of necessity. Under law of agency an agent of necessity arises where a hazard or danger to life or limb or to the fabric of the property arises and in order to protect life and the property we will act for and on behalf the landlord. Where a landlord has an insurance policy covering emergency repairs we utilise…
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Are there any fire or safety regulations that apply to curtains/lampshades?
Read more: Are there any fire or safety regulations that apply to curtains/lampshades?No – there are no regulations that specifically apply to curtains or lampshades in rental accommodation. Under The General Product Safety Regulations 2005 a landlord acting ‘in the course of business’ should take steps to be aware of the risks associated with the use of supplied products and take appropriate action to avoid such risks. In this context, curtains and lampshades could be considered ‘products’ supplied to the tenant (a consumer). Fire The Furniture and Furnishings (Fire) (Safety) Regulations 1988 do not apply to curtains and lampshades. BS 5867: Part 2: 2008 applies to curtains used in the non-domestic sector.…
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Are you a member of NALS or similar recognised trade body? E.g ARLA?
Read more: Are you a member of NALS or similar recognised trade body? E.g ARLA?Yes – we are members of the Guild of Residential Landlords. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Is Jungle Property a member of a client money protection scheme?
Read more: Is Jungle Property a member of a client money protection scheme?No (January 2019) 1. It’s is not currently a legal requirement – under current legislation, the Consumer Rights Act 2015 made it a legal requirement for every lettings agent in England to display whether or not they are a member of a Client Money Protection (CMP) scheme (which we do). The Tenant Fees Bill once enacted will require letting agents to be members of a CMP scheme by 1st April 2020 which we will fully comply with. In the meantime we hold client money in a client money account with a bank authorised by the Financial Conduct Authority. 2. Jungle…
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My thermostatic radiator valve is stuck how can I free it?
Read more: My thermostatic radiator valve is stuck how can I free it?This is usually a simple task instructions for which can be found in this video here If this does not work, please raise a repair request using our online repair request system here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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There was a problem with the standing order for my rent, how can I pay my rent?
Read more: There was a problem with the standing order for my rent, how can I pay my rent?As per the contract (Tenancy Agreement) rents should be paid via Standing Order. If your Standing Order has not been set-up or honoured for any reason you have 3 choices: 1. Make an online bank transfer using the bank details on the partly completed Standing Order Mandate Form provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). 2. Contact our office (contact details here) to obtain the bank details to make an online bank transfer. 3. Make an online payment using our payment gateway here. Please note,…
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Can I release part of a deposit to a tenant during the tenancy?
Read more: Can I release part of a deposit to a tenant during the tenancy?No – the Tenancy Deposit must be released in full either to the landlord, the tenant or divided between the two. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…