Residential Letting & Property Management

  • Who is responsible for maintaining the fence at my property?

    If the landlord owns the fence, in most cases they would be responsible for maintaining it. In some instances, deeds may not clearly indicate ownership and some may even include repair covenants that relate to the fence in question. Furthermore, sometimes even Land Registry documents can be misleading. There have been cases in the past where one party has taken on maintenance responsibility for so long they have actually become legally responsible for the upkeep. Such cases are rare and extremely difficult to prove, but it does happen. Still not answered your question? We love questions so fire it at…

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  • Who is responsible for keeping the gutters clear at our property?

    The tenant must keep the gutters for the property clear. The landlord must keep in repair the gutters for the property. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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  • What has caused mould behind my sofa?

    The cause of mould behind your furniture is almost certainly condensation. Moisture-laden air gets trapped behind your furniture and condenses on the relatively cold surface behind which if not wiped away will cause mould. The colder the surface behind the furniture e.g. an external wall, the more likely it is that the problem will occur. The article below provides lots of information on how to prevent condensation in your home but in terms of mould behind furniture, moving your furniture away from walls will have a big impact on airflow. Further Reading What is causing damp in my house? {Jungle…

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  • Why should landlords use insured contractors?

    If damage is caused to your property as a result of a contractor working or work they have carried out, or worse, a person is injured, the contractor and their insurance carrier are the responsible parties. However, if that contractor is not insured, then you (the landlord) become the responsible party. Also, many insurance policies will exclude coverage for damage caused by the knowing use of uninsured contractors. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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  • How do I protect a deposit with mydeposits?

    This article explains how landlords can protect a Tenancy Deposit with the mydeposits custodial scheme – free to join and no fee for using the scheme. ***This article does NOT refer to the mydeposits insurance based scheme which we do not currently use*** Login to your mydeposits account here Click on ‘Protect a new deposit ->’. Enter details (use the information provided by us to help). ‘lead tenant’ is known as Nominated Tenant in the tenancy agreement (typically in Section 1.15). When all details are entered, review the details and click on ‘Add to basket’ at the bottom of the…

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  • How do I get the transunion number?

    There are many different ways of finding your TransUnion credit score for free and details can be found via the lnk below. Further Reading Moneysavingexpert – How to check your full credit report for FREE – TransUnion Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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  • My tenant has asked if they can put up hooks on the walls should I allow this?

    The decision to give the tenant consent rests with the landlord. The decision to give consent for what is a reasonable request should be on the basis that the tenant agrees to only use a reasonable number of commercially made picture hooks appropriate for the purpose and to make good at the end of the tenancy or be liable for the reasonable costs of making good, any unreasonable damage or marks or holes caused by such fixings or their removal. Still not answered your question? We love questions so fire it at us using the contact details here Please rate…

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  • What is an assistance dog?

    Landlords sometimes choose to not allow a tenant to keep a living creature at the property during the tenancy. An exception to this is where a the tenant has an assistance dog (known as a service dog in the United States). An assistance dog is a dog trained to aid or assist an individual with a disability. Many are trained by an assistance dog organisation, or by their handler, often with the help of a professional trainer. For a dog to be considered an assistance dog, they must meet the following criteria: The dog’s partner must be registered disabled. The dog…

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  • Do I need any sort of certification for a wood burner?

    No – however we recommend for any appliances that are powered using a type of solid fuel (coal, wood, etc.) you: 1. Make available instructions on using the stove to include: Manufacturer’s instructions on how to operate the stove Instructions on how to light the fire Only use a fuel type that matches the manufacturer’s instructions Do not burn treated waste wood Only burn wood that is quality assured by the Woodsure (woodsure.co.uk) scheme or logs that carry the ‘Ready to Burn’ mark (www.readytoburn.org) Not to use flammable liquids such as petrol or paraffin to light the fire Not to…

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  • The viewing application form keeps crashing what should I do?

    Try completing the form on a different device, using a different browser and a different internet connection. If having done that the problem persists, please provide us with details of any error messages you are receiving or on what field the form keeps crashing and we will gladly investigate. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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