Residential Letting & Property Management
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What has caused my toilet pan to crack?
Read more: What has caused my toilet pan to crack?Impact – Something has hit your toilet pan. A vase or heavy tissue box holder falling off the cistern or nearby shelf perhaps? Has anyone slipped in the bathroom? Accidents happen and sometimes they can damage your toilet. Repairs – As durable as porcelain may seem, a repair (especially DIY), could easily lead to a damaged toilet. Even something as simple as over-tightened bolts can crack the pan. Furthermore, when placing the lid back on the toilet, remember to lay it down gently. The lid can be heavy and a sudden drop can crack the lid or pan. When repairing…
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What should I do with possessions left in the garage by a previous occupier?
Read more: What should I do with possessions left in the garage by a previous occupier?Attics, lofts, basements, cellars, garages, sheds and void spaces are not usually included in the Inventory and Schedule of Condition Report and unless specifically excluded by a special condition in the tenancy agreement are for the exclusive use of the tenant – any possessions for a previous occupier found in such spaces that are not included in the Inventory and Schedule of Condition Report should be disposed of. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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When is the earliest I can end my tenancy without incurring a penalty?
Read more: When is the earliest I can end my tenancy without incurring a penalty?Effective 1st May 2026, under the Renters’ Rights Act there is no longer a fixed period or set end date for a tenancy. All tenancies are now open-ended, rolling monthly periodic tenancies. The tenant can give notice to quit at any time which cannot be less than two months before the date on which the notice is to take effect unless the landlord has agreed in writing to a length of time not exceeding two months. Reference Housing Act 1988 Section 5 Still not answered your question? We love questions so fire it at us using the contact details here
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What is causing black mould in my house?
Read more: What is causing black mould in my house?The most significant contributors to black mould are: Excess moisture from everyday living Poor ventilation Further Reading Black Mould – Rentokil Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Where can I find an annual statement for my accountant?
Read more: Where can I find an annual statement for my accountant?As part of our Full Management Gold & Platinum services, we provide detailed annual financial statements to the landlord and where explicitly instructed to HMRC or the landlord’s accountant. Annual statements are provided within one calendar month of the end of the tax year and are sent via your preferred method of communication. Annual statements are also available in Dropbox in the tenancy folder for the tenancy that is in existence at the end of the tax year. Annual statements for Full Management Lite clients are available on request for an additional charge. Still not answered your question? We love…
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What should I do with the items on the Pre Check-In Check?
Read more: What should I do with the items on the Pre Check-In Check?Any items brought to the attention of the landlord as part of the Pre Check-In Check are observations we have made at the property during our final check before the start of the tenancy. What action, if any, the landlord takes for each of those items is their choice. Items that would prevent the tenancy from starting would be brought to the attention of the landlord for immediate action. Ideally the observations made at the Pre Check-In Check should be addressed before the Inventory and Schedule of Condition Report is compiled and before the start of the tenancy. Still not…
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What happens if the tenant does not leave the property by the date ordered by the court?
Read more: What happens if the tenant does not leave the property by the date ordered by the court?Should the tenant fail to give up possession by the date ordered, you need to apply to the court bailiff who will remove the tenants from your property. YOU MUST NOT ATTEMPT TO REMOVE THE TENANTS YOURSELF! To request a warrant for possession of the property you must complete a Form N325: Request a warrant for possession of land (available here) and and send it to the same court as the order was made along with a cheque for £121.00 made payable to HMCTS. Still not answered your question? We love questions so fire it at us using the contact…
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Can my landlord insist I give more than one months notice?
Read more: Can my landlord insist I give more than one months notice?Yes – Effective 1st May 2026, under the Renters’ Rights Act 2025 notices to quit by tenants cannot be less than two months before the date on which the notice is to take effect unless the landlord has agreed in writing to a length of time not exceeding two months. Still not answered your question? We love questions so fire it at us using the contact details here
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Can you not just take compensation from a tenancy deposit?
Read more: Can you not just take compensation from a tenancy deposit?No – you must agree compensation with the outgoing tenant and if no agreement can be reached, you must submit a claim for compensation. Any such claim must be evidence based and the burden of proof rests with the person (landlord or their agent) making the claim. The introduction of tenancy deposit legislation in 2007 (from the Housing Act 2004) brought tight controls on what can be done with the tenancy deposit which is the tenant’s money, not the landlord’s to take as they see fit. Still not answered your question? We love questions so fire it at us using…