Residential Letting & Property Management
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Can a tenant arrange repairs direct with a contractor?
Read more: Can a tenant arrange repairs direct with a contractor?No 1. Contractors are employed by the landlord, or his agent, and instructed to carry out specified jobs only. Contractors are not employed by and should not take instructions from tenants. The exception being if the tenant is employing and paying the contractor for some private work. 2. The landlord may not have a statutory or contractual obligation to undertake the work requested and may be unwilling to undertake this work. 3. The work may involve preparatory work e.g. Risk assessment 4. The contractor may not be the preferred contractor for this particular work. 5. The work requested may be…
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What information do I need to send with the Statutory Declaration?
Read more: What information do I need to send with the Statutory Declaration?The claiming party should complete the Declaration and send it back to the Deposit Protection Service (DPS), stating the amount and reason/s for which they are claiming: this must be witnessed by a Solicitor, Commissioner for Oaths or Magistrate. The DPS can only accept original documents and will reject photocopied forms. A Declaration will be rejected if an agent/landlord has not set out the basis for the amount being claimed and how it has been calculated. Further Reading The Statutory Declaration process – DPS Still not answered your question? We love questions so fire it at us using the contact details…
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Can a tenant block landlord access to the property?
Read more: Can a tenant block landlord access to the property?Yes – the landlord is entitled to access the property to view the state of repair or condition or to execute repairs. Such access is subject to giving 24 hours’ notice in writing. However it is an established rule that all tenants enjoy what is called the covenant of ‘quiet enjoyment’ which means they are entitled to live in the property without interference from the landlord or anyone acting on his behalf (such as his letting agent). So, the having given the tenant the required notice as above, the tenant could deny the landlord access. If the tenant repeatedly denied…
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I am a home owner who can provide a pet reference?
Read more: I am a home owner who can provide a pet reference?The pet reference can be provided by your veterinary surgeon. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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How are repair quotes handled?
Read more: How are repair quotes handled?We will provide quotations for any repairs or maintenance required over an estimated cost of £150. We will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is necessary or practical unless we have received express instructions in writing from The Landlord to obtain a specified number of quotations. Further Reading Jungle Property Knowledgebase article Do you always obtain 3 quotations for repairs? Jungle Property blog article How much time does a landlord have to carry out a repair? Still not answered your question? We love questions so fire it at us using the contact details…
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We have a problem with squirrels in our loft what should we do?
Read more: We have a problem with squirrels in our loft what should we do?Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest Control Association (BPCA) advice for controlling squirrels here Find a BPCA pest controller here Still not answered your question? We love questions so fire it at us using the contact details here
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Do I need to print and sign the tenancy agreement before the start of the tenancy?
Read more: Do I need to print and sign the tenancy agreement before the start of the tenancy?No – There is no need to print and sign the Tenancy Agreement. We will send each tenant a copy of the Agreement for electronic signature via our electronic signature software – all tenants must sign the Agreement individually. No paper or wet signature is required. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have locked myself out / lost my keys what should I do?
Read more: I have locked myself out / lost my keys what should I do?Neither the landlord nor his agent is responsible for any costs incurred as a result of a tenant damaging or losing any keys, locking themselves in or out of a property or damaging any locks. Locked Out – During Office Hours Subject to a spare key being held in the Jungle Property office safe and the availability of team members, we will on request visit the property to unlock the property for you free of charge. Alternatively, subject to a spare key being held in the Jungle Property office safe, a key can be collected from the office in return…
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Who is responsible for cleaning the windows in the property?
Read more: Who is responsible for cleaning the windows in the property?The tenant agrees to clean or have cleaned both internally and externally all reasonably accessible windows of the property as necessary during the tenancy. The exception is if there is a special condition in the tenancy agreement that the landlord will provide such a service. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Is there a particular telephone/internet provider for the house we are moving in to?
Read more: Is there a particular telephone/internet provider for the house we are moving in to?No Further Reading Do I need to set up telephone and broadband services at the property? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…