Residential Letting & Property Management
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We have a problem with squirrels in our loft what should we do?
Read more: We have a problem with squirrels in our loft what should we do?Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest Control Association (BPCA) advice for controlling squirrels here Find a BPCA pest controller here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do I need to print and sign the tenancy agreement before the start of the tenancy?
Read more: Do I need to print and sign the tenancy agreement before the start of the tenancy?No – There is no need to print and sign the Tenancy Agreement. We will send each tenant a copy of the Agreement for electronic signature via our electronic signature software – all tenants must sign the Agreement individually. No paper or wet signature is required. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have locked myself out / lost my keys what should I do?
Read more: I have locked myself out / lost my keys what should I do?Neither the landlord nor his agent is responsible for any costs incurred as a result of a tenant damaging or losing any keys, locking themselves in or out of a property or damaging any locks. Locked Out – During Office Hours Subject to a spare key being held in the Jungle Property office safe and the availability of team members, we will on request visit the property to unlock the property for you free of charge. Alternatively, subject to a spare key being held in the Jungle Property office safe, a key can be collected from the office in return…
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Who is responsible for cleaning the windows in the property?
Read more: Who is responsible for cleaning the windows in the property?The tenant agrees to clean or have cleaned both internally and externally all reasonably accessible windows of the property as necessary during the tenancy. The exception is if there is a special condition in the tenancy agreement that the landlord will provide such a service. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Is there a particular telephone/internet provider for the house we are moving in to?
Read more: Is there a particular telephone/internet provider for the house we are moving in to?No Further Reading Do I need to set up telephone and broadband services at the property? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What we need to do to ensure we have electricity, gas and hot water as soon as possible?
Read more: What we need to do to ensure we have electricity, gas and hot water as soon as possible?Nothing – the utilities will all be connected at the start of your tenancy. Jungle Property will on your behalf notify, at the commencement of the tenancy, any providers of any electricity, gas, oil and any other relevant fuels, water and environmental services to the property. If your property has a prepayment meter to pay for gas or electricity, you will need a payment device (card or key) to use the meter. You should order a new payment device (card or key) from the supplier as soon as you move in to the property. We recommend you do not use…
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Can a tenant make an offer for a property available to let?
Read more: Can a tenant make an offer for a property available to let?Yes – an advertisement for a property available to let is an ‘invitation to treat’ I.e. Inviting offers for renting the property. Any offer can be accepted or rejected by the landlord (or their agent) and does not constitute a contract. Before making any offer for a rent lower than the asking rent, the tenant should consider the following: 1. The asking rent has been set based on what the landlord (or their agent) believes is the rental value in the current market conditions so be prepared to justify why you should pay a lower rent e.g. Willing to move…
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How long does it take from viewing a property to moving in?
Read more: How long does it take from viewing a property to moving in?There are many variables that can affect the actual time taken from viewing a property to moving in but as a rough guide allow 7 days – our record is 27 hours! Further Reading How long will the tenant referencing take? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have viewed a property and would like to proceed, what is the next step?
Read more: I have viewed a property and would like to proceed, what is the next step?The key steps you will need to take before moving in are outlined in the NEXT STEPS document provided to you during the viewing. If you would like another copy of the document, please ask and we will gladly provide. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have not received an e-mail I was expecting from Jungle Property what should I do?
Read more: I have not received an e-mail I was expecting from Jungle Property what should I do?1. Check any e-mail junk or spam folders where e-mail believed to be junk or spam is sent Still not found the e-mail… 2. Contact Jungle Property via e-mail – details here. We will check if the e-mail was sent and sent to the right e-mail address Still not found the e-mail… 3. Contact your e-mail provider and ask them to investigate why our e-mail was received by them but has not appeared in your inbox. In the majority of cases where an e-mail was not received, investigations find that the e-mail was sent, was sent to the correct address…