Residential Letting & Property Management
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Can you let me know what the tenants are responsible for when they leave?
Read more: Can you let me know what the tenants are responsible for when they leave?The AT THE END OF THE TENANCY section of the Tenancy Agreement details what the tenant has agreed to do at the end of the tenancy. The SPECIAL CONDITIONS section of the Tenancy Agreement details what special conditions (if any) the tenant has agreed to. If any part of the property was cleaned by a professional cleaning company immediately prior to the commencement of the tenancy, the tenant will need to arrange for that part of the property to be cleaned to the same standard and ensure artefacts such as receipts or settled invoices are available for the Check-Out. Still…
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I have a problem with my television reception can you help?
Read more: I have a problem with my television reception can you help?No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. For problems with satellite television we recommend you contact your satellite service provider. For problems with terrestial television we recommend you contact an aerial installer such as Infinity Aerials (Street) on 0800 024 6254 / 0776 917 7912 or Cheddar and Wells Aerials (Cheddar) on…
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How do I sign the Reservation Agreement?
Read more: How do I sign the Reservation Agreement?The Reservation Agreement is signed online. For more details see How do I sign the online Reservation Agreement? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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We have bees nesting at our property what should we do?
Read more: We have bees nesting at our property what should we do?Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest Control Association (BPCA) advice for controlling bees here Find a BPCA pest controller here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What are the requirements if I have a pet?
Read more: What are the requirements if I have a pet?It depends on the type and number of pets. Where consent to keep a pet is given we ask tenants to: I. Provide a pet reference II. Provide information about the care of the pet – routine and emergency III. Agree to our Pet Policy which is attached to the tenancy agreement (Pet Policy Conditions here) If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional deposit…
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What references do you need?
Read more: What references do you need?You do not need to provide any references directly to Jungle Property – our professional referencing company will obtain the necessary references on our behalf. Applicants complete the tenant reference application online and our referencing company take care of the rest. The referencing company will typically seek references from any landlords the applicant may have had in the last 3 years (not just any current landlord) and current/future employer or accountant (where applicable). For applicants with a pet, applicants may be required to provide a pet reference from any current landlord, letting agent or veterinary surgeon. Still not answered your…
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How much is the pet deposit?
Read more: How much is the pet deposit?If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional deposit for the pet which will be the difference between the amount paid and 5 weeks rent. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What does the deposit status IN DISPUTE RESOLUTION – AWAITING EVIDENCE mean?
Read more: What does the deposit status IN DISPUTE RESOLUTION – AWAITING EVIDENCE mean?It could mean either the DPS are still awaiting evidence from either party in a deposit dispute OR all evidence has been received and has been sent to the adjudicator for a decision. See also How long does it take to get a response from the DPS regarding a dispute? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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I have left my partner and no longer living at the property what should I do?
Read more: I have left my partner and no longer living at the property what should I do?If you have a joint tenancy at the property and have no plans to return we recommend you terminate the tenancy as soon as possible consistent with the terms of your tenancy agreement. Further Reading: Can one of the joint tenants can end a tenancy by serving a notice of termination? Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What is the ‘balance transfer’ entry shown on my statement?
Read more: What is the ‘balance transfer’ entry shown on my statement?If you own more than one property we may transfer the balance of funds from one property (in credit) to another property (in debit). E.g. property A has an outstanding balance of -£700 following recent improvement works and we receive rent of £1000 for property B owned by the same owner, so we may ‘balance transfer’ £700 from property B to property A. The same principles apply for balance transfers between two tenancies (for the same property). Where costs are incurred (e.g. for repairs) or monies fall due (e.g. compensation) for a prior tenancy and the debts are settled or the…