Residential Letting & Property Management
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What are the bank details for paying my rent?
Read more: What are the bank details for paying my rent?First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future rent payments are made to the landlord and should not be made to Jungle Property. Tenants paying rent for more than one month in advance e.g. 6 months rent in advance will be advised in due course by Jungle Property (Full Management properties) or the…
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Can you tell me about the telephone line at the property?
Read more: Can you tell me about the telephone line at the property?No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. To find out the telephone number for any existing telephone line in the property connect a handset to a telephone point and dial the BT line test number 17070. If you are arranging a telephone service in the property, be aware it can take up…
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Does the holding deposit cover the first months rent?
Read more: Does the holding deposit cover the first months rent?No – The Holding Deposit will be used towards the Initial Rent in respect of the tenancy. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What does details provided found to be adversely incorrect mean on a reference report?
Read more: What does details provided found to be adversely incorrect mean on a reference report?The details provided by the applicant’s employer do not match favourably with the details provided by the applicant on their application form e.g. employer says applicant’s salary is less than what the applicant put on their application form; the applicant has provided their estimated salary including overtime and bonuses and the applicant’s employer has provided the applicants basic (contracted) salary.
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I am about to change jobs, which employer details should I put on my tenant reference application?
Read more: I am about to change jobs, which employer details should I put on my tenant reference application?Please provide details of your new employment. Details of your employment before the start of your tenancy cannot be used in any affordability assessment.
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How can I get an update on the progress of my tenant reference application?
Read more: How can I get an update on the progress of my tenant reference application?Please contact Landlord Secure on 0161 413 3452 and select Option 1
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How do I top up the water pressure in my heating and hot water system?
Read more: How do I top up the water pressure in my heating and hot water system?To check the water pressure see here To repressurise your boiler using a rigid filling loop see here To repressurise your boiler using a flexible filling loop see here Checking and topping up the water pressure in the heating and hot water system is a tenant repairing obligation. Should you require an engineer visit to undertake this task on your behalf, we reserve the right to levy a charge for the visit. For more information please see your Tenant Information Pack. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article…
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The tenancy agreement states smoking is not allowed on any part of the property is this correct?
Read more: The tenancy agreement states smoking is not allowed on any part of the property is this correct?Yes – Under the terms of our tenancy agreements the tenant agrees not to smoke in or on any part of the property or allow any invited guests or visitors to smoke in or on any part of the property. If there is any evidence of smoking or smoke damage in or on any part of the property, the tenant agrees for the whole property (including all its fixtures and fittings and contents (if any), carpets, curtains (including net curtains), blankets, bedding, upholstery) to be cleaned by an accredited professional cleaning company before the end of the tenancy or be…
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The tenancy agreement states no candles are allowed in the property is this correct?
Read more: The tenancy agreement states no candles are allowed in the property is this correct?Yes – Under the terms of our tenancy agreements the tenant agrees not to keep at, or bring to the property, any inflammable or other material or equipment which might reasonably be considered to be a fire hazard, or otherwise dangerous to the property or the health of its occupants or of the neighbours which includes, but is not limited to, Calor gas and paraffin heaters. Not to burn candles, joss sticks, oil lamps, tea lights, hookah pipes or incense in the property. Why candles are not permitted in the property during the tenancy is explained in more detail here
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How can I check my credit files before applying for a tenancy?
Read more: How can I check my credit files before applying for a tenancy?Always check your credit files before applying for a tenancy to minimise the risk of rejection. You have a right to see your credit files for £2 but can do it for free and should do it regularly. Check EVERY detail; people have had applications rejected because an unused (but not cancelled) mobile contract’s address had not been updated after a house move so be vigilant. Look out for entries on your record that aren’t yours – they may be a sign of ID fraud. More information on how to check your full credit report for free can be found…