Residential Letting & Property Management
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Can I pay 3 or 6 months rent in advance?
Read more: Can I pay 3 or 6 months rent in advance?*** Effective 1st May 2026, under the Renters’ Rights Act the maximum rent a landlord or agent can legally require in advance is capped at one month’s rent *** Yes – you can pay rent in advance for the entire fixed term if you wish though we would not normally expect a tenant to pay more than one months’ rent in advance unless a risk was identified in the tenant reference e.g. failed affordability assessment, applicant not lived in the UK for 12 months. Still not answered your question? We love questions so fire it at us using the contact…
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How do landlords choose a tenant from many applicants?
Read more: How do landlords choose a tenant from many applicants?Where a landlord receives more than one offer to rent a property in quick succession, a decision will need to be made on which offer to accept and take forward to the next stage. The decision to accept an offer and invite a person to apply for a tenancy is largely the landlords and only in exceptional circumstances would Jungle Property proceed without receiving the landlords consent to do so e.g. Unable to contact the landlord. In considering an offer, the following factors are considered: • Rent offered – the higher the rent offered the more appealing to the landlord…
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My card payment has been declined what does this mean?
Read more: My card payment has been declined what does this mean?If your card payment is declined, typically with the decline code 2000 (do not honor), it indicates that your bank is unwilling to accept the transaction. The reasons vary; you will need to contact your bank for more details. Only your bank can confirm the specific reason. Here are a few of the most common ones: 1. Incorrect credit card number or expiration date 2. Insufficient funds 3. Some banks will reject charges based on location 4. Some banks will reject charges based on their own fraud rules Still not answered your question? We love questions so fire it at…
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I am unable to upload proof of address, identity or immigration status what now?
Read more: I am unable to upload proof of address, identity or immigration status what now?If you don’t have scanned images of your proof of address, identity or immigration status or you are having problems uploading the scanned images you have two choices: 1. Photocopy original documents and post the copies to the Jungle Property office AND bring originals to the Check-In 2. Bring original documents to the Jungle Property office for checking and copying Further Reading How do I provide my proof of right to rent documents? {Jungle Property Knowledgebase article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so…
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Can I pay the holding deposit by credit card?
Read more: Can I pay the holding deposit by credit card?No – The Holding Deposit must be paid via bank transfer – please contact us for bank details – contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Can I change the day and time of the periodic visit?
Read more: Can I change the day and time of the periodic visit?Yes – If you were notified of the periodic visit via letter or e-mail direct from Jungle Property you can request a new appointment by letter, e-mail, or using our online appointment request facility here or contact our office via telephone here If you were notified of the periodic visit via e-mail from our online repair request system you can decline the appointment and arrange a new appointment via the online repair request system or alternatively send a message to the person conducting the visit via the online repair request system. Still not answered your question? We love questions so…
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I have just given my notice, what do I need to do next?
Read more: I have just given my notice, what do I need to do next?8 weeks before the end of your tenancy you will receive an e-mail or letter advising you of the end of tenancy process and all the things you need to do before then. Key things to do are: • Let us know of anything that needs repairing • Re-read the AT THE END OF THE TENANCY, SPECIAL CONDITIONS, DEPOSIT and DEALING WITH THE DEPOSIT AT THE END OF THE TENANCY sections of your Tenancy Agreement • Print off the Check-Out Form and start completing it in preparation for the end of tenancy • Put a date in your diary to…
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Do I need to be present for the Check-Out?
Read more: Do I need to be present for the Check-Out?Yes – in accordance with the conditions of your Tenancy Agreement you agreed to attend (or an appointed representative attend) the Check-Out to observe the assessment of the state and condition of the property by the landlord or his agent or inventory clerk. If you are unable to be present, you can appoint a representative to attend on your behalf. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Will Jungle Property give me a reference at the end of the tenancy?
Read more: Will Jungle Property give me a reference at the end of the tenancy?Yes we would be delighted to, however… There is no legal or contractual obligation for a landlord or their agent to provide a reference for a tenant. Where a tenant has fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written consent of the tenant, confirm the tenant’s compliance and confirm the core terms of the tenancy to any third party. Where a tenant has not fully complied with all the conditions of a tenancy throughout the tenancy we will, free of charge and with the prior written…
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What notice do I need to give to end my tenancy?
Read more: What notice do I need to give to end my tenancy?*** Effective 1st May 2026, under the Renters’ Rights Act there is no longer a fixed period or set end date for a tenancy. All tenancies are now open-ended, rolling monthly periodic tenancies. Notices to quit by tenants cannot be less than two months before the date on which the notice is to take effect unless the landlord has agreed in writing to a length of time not exceeding two months *** The terms relating to the termination of your tenancy are specific to your tenancy and defined in your Tenancy Agreement. At the end of the fixed term (term…