Residential Letting & Property Management
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What can I do when my neighbour won’t repair his dangerous wall or fence?
Read more: What can I do when my neighbour won’t repair his dangerous wall or fence?The first step is to discuss the issue with the owner of the wall/fence, pointing out that it is dangerous and try to agree (and make note of) a solution – your neighbour may not be aware the wall or fence is dangerous. If they don’t repair it, you can report a dangerous building or […]
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When registering the tenancy deposit do I need an alternative address for each tenant?
Read more: When registering the tenancy deposit do I need an alternative address for each tenant?Yes – The prescribed information relating to tenancy deposits is defined in Article 2 of The Housing (Tenancy Deposits) (Prescribed Information) Order 2007 and includes the name, address, telephone number, and any e-mail address or fax number of the tenant, including such details that should be used by the landlord or tenancy deposit scheme administrator […]
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Can a letting agent handle an insurance claim on behalf of a landlord?
Read more: Can a letting agent handle an insurance claim on behalf of a landlord?Short answer – No Long answer….. One of the activities regulated (known as a regulated activity) by the Financial Conduct Authority (FCA) assisting in the administration and performance of a contract of insurance relates, in broad terms, to activities carried on by intermediaries after the conclusion of a contract of insurance and for or on […]
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Why does the online form keep timing out when I try to fill it out?
Read more: Why does the online form keep timing out when I try to fill it out?Our forms do not time out. However it is common with websites if there is no response to a data request, the connection timed out error message appears after 30 to 60 seconds. There are many factors that could cause this including internet connection. If you wish to save a partly completed form, and continue […]
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What happens next after a section 21 is served?
Read more: What happens next after a section 21 is served?*** Effective 1st May 2026 Section 21 notices are no longer legal *** The Section 21 notice is a formal notice to the tenant that the landlord requires possession of the property. The Section 21 notice does NOT end the tenancy and is NOT an eviction notice. Once the notice is served, it is expected […]
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Are landlords and agents responsible for the safety of contractors?
Read more: Are landlords and agents responsible for the safety of contractors?Short answer – Yes Long answer… In answering this question, the key piece of legislation to consider is the Health and Safety at Work etc. Act 1974 (HSAWA). Section 3(1) of the HSAWA requires it is the duty of every employer to ensure, that persons not in his employment are not exposed to risks to […]
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Who is responsible for maintaining the trees?
Read more: Who is responsible for maintaining the trees?Typically, the tenant is responsible for maintaining the garden but should not need specialist gardening knowledge, skills or tools (other than those provided by the landlord). Techniques for the training, fertilization, pest and pathogen control, pruning and shaping of trees requires specialist knowledge, skills and tools and something the landlord be responsible for. Also, some landlord insurance policies require […]
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What happens if the tenant does not respond to a deposit release request?
Read more: What happens if the tenant does not respond to a deposit release request?Deposit Release Request (DRR) mydeposits notifies the tenant of the DRR and advises them of their duties to respond. If mydeposits have not received a response from the tenant within the required 14 calendar days – member notified and invited to download a copy of the Statutory Declaration template from the Protections area of the […]
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What rooms do I need to install smoke and carbon monoxide alarms in?
Read more: What rooms do I need to install smoke and carbon monoxide alarms in?A smoke alarm should be equipped on each storey of the premises on which there is a room used wholly or partly as living accommodation. A carbon monoxide alarm should be equipped in any room (includes a hall or landing) of the premises which is used wholly or partly as living accommodation and contains a fixed […]
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Who is responsible for maintaining the smoke and carbon monoxide alarms in a property?
Read more: Who is responsible for maintaining the smoke and carbon monoxide alarms in a property?Regulations Landlords are responsible for: • Installing the alarm • Repairing the alarm • Checking by or on behalf of the landlord to ensure the alarm is in proper working order on the day the tenancy begins if it is a new tenancy • Repairing or replacing the alarm following a report by a tenant […]