Residential Letting & Property Management
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Why does the online form keep timing out when I try to fill it out?
Read more: Why does the online form keep timing out when I try to fill it out?Our forms do not time out. However it is common with websites if there is no response to a data request, the connection timed out error message appears after 30 to 60 seconds. There are many factors that could cause this including internet connection. If you wish to save a partly completed form, and continue filling out the form later, use the SAVE button at the bottom of the form and a link will be sent to you via e-mail. Still not answered your question? We love questions so fire it at us using the contact details here
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What happens next after a section 21 is served?
Read more: What happens next after a section 21 is served?*** Effective 1st May 2026 Section 21 notices are no longer legal *** The Section 21 notice is a formal notice to the tenant that the landlord requires possession of the property. The Section 21 notice does NOT end the tenancy and is NOT an eviction notice. Once the notice is served, it is expected that the tenant will surrender the tenancy on or before the date the notice expires. Express surrender of the tenancy by the tenant is through the tenant serving a notice to quit (link here). If the tenant does not serve a notice to quit to…
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Are landlords and agents responsible for the safety of contractors?
Read more: Are landlords and agents responsible for the safety of contractors?Short answer – Yes Long answer… In answering this question, the key piece of legislation to consider is the Health and Safety at Work etc. Act 1974 (HSAWA). Section 3(1) of the HSAWA requires it is the duty of every employer to ensure, that persons not in his employment are not exposed to risks to their health or safety. Estate Agent Fined After Contractor Killed in Fall Roger Jary, 79, was a contractor for Morris, Marshall & Poole (MMP), a firm of estate agents with offices in Mid-Wales and Shropshire. He was carrying out minor repairs to a bungalow in…
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Who is responsible for maintaining the trees?
Read more: Who is responsible for maintaining the trees?Typically, the tenant is responsible for maintaining the garden but should not need specialist gardening knowledge, skills or tools (other than those provided by the landlord). Techniques for the training, fertilization, pest and pathogen control, pruning and shaping of trees requires specialist knowledge, skills and tools and something the landlord be responsible for. Also, some landlord insurance policies require landlords to arrange annually, at their own expense, for a tree surgeon to inspect trees for which they are responsible (typically within 10 metres of the property and over 5 metres in height) to ensure that they do not affect the structure, drains or sewers…
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What happens if the tenant does not respond to a deposit release request?
Read more: What happens if the tenant does not respond to a deposit release request?Deposit Release Request (DRR) mydeposits notifies the tenant of the DRR and advises them of their duties to respond. If mydeposits have not received a response from the tenant within the required 14 calendar days – member notified and invited to download a copy of the Statutory Declaration template from the Protections area of the online portal for completion. Member completes Statutory Declaration and signs under oath before sending the Statutory Declaration to mydeposits with details of how the amount claimed has been calculated including particulars of any facts relied on to justify it with any relevant supporting documentation including…
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What rooms do I need to install smoke and carbon monoxide alarms in?
Read more: What rooms do I need to install smoke and carbon monoxide alarms in?A smoke alarm should be equipped on each storey of the premises on which there is a room used wholly or partly as living accommodation. A carbon monoxide alarm should be equipped in any room (includes a hall or landing) of the premises which is used wholly or partly as living accommodation and contains a fixed combustion appliance other than a gas cooker. Further Reading The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 Still not answered your question? We love questions so fire it at us using the contact details here
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Who is responsible for maintaining the smoke and carbon monoxide alarms in a property?
Read more: Who is responsible for maintaining the smoke and carbon monoxide alarms in a property?Regulations Landlords are responsible for: • Installing the alarm • Repairing the alarm • Checking by or on behalf of the landlord to ensure the alarm is in proper working order on the day the tenancy begins if it is a new tenancy • Repairing or replacing the alarm following a report by a tenant or by their nominated representative the alarm is found not to be in proper working order The regulations do not stipulate the type of alarms (such as mains powered (‘hard-wired’) or battery powered) that should be installed. UK Government Guidance Testing of the alarms does…
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Is there not a legal limit (%) on what you can put the rent up by?
Read more: Is there not a legal limit (%) on what you can put the rent up by?No – The determining factor if a rent increase were to be challenged would be the rent that the property might reasonably be expected to be let for in the open market*. * which is a periodic tenancy having the same periods as those of the tenancy to which the notice relates, which begins at the beginning of the new period specified in any rent increase notice, the terms of which are the same as those of the tenancy to which the notice relates. Still not answered your question? We love questions so fire it at us using the contact details here
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I have had confirmation from mydeposits can you arrange for my deposit to be returned
Read more: I have had confirmation from mydeposits can you arrange for my deposit to be returnedWe have initiated the release of your Tenancy Deposit from the custody of mydeposits. This may include a proposal for compensation. Immediately we initiate the release of your Tenancy Deposit the lead tenant will receive an e-mail direct from mydeposits with instructions on what to do next. As a minimum you will require your Repayment ID and bank details for payment. For more information, please contact mydeposits on 0333 321 9401 Still not answered your question? We love questions so fire it at us using the contact details here
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What is the plan to ban the installation of replacement gas boilers?
Read more: What is the plan to ban the installation of replacement gas boilers?As it stands (November 2022), there is no ban on gas boilers. New Build Homes It was expected that no new homes would be able to connect to the gas network from 2025 as part of the Future Homes Standard (renamed the Future Homes and Buildings Standard in December 2021). Instead, they will be equipped with energy-efficient insulation and heated by a low-carbon heating source such as an air source heat pump. This would mean a gas boiler ban in new build homes from 2025, but the government’s language changed when it published its Heat and Buildings Strategy in October…