What is your security policy for keys to the property?

Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for […]

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How many sets of keys will we be given at the start of the tenancy?

You will be provided with sufficient sets of keys for one complete set for all external doors for each tenant. Tenants will also be provided with sufficient keys to facilitate access to all parts of the property that are included as part of the tenancy including roof spaces, basements and cellars and outbuildings such as […]

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