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Articles Tagged: repairs
I (landlord) have no idea how to set an appointment for a job in the repairs system?
For landlord managed repairs, the job of investigating and rectifying a repair request rests with the landlord. Once the landlord has received the instruction, the Next Steps for the landlord to: Set appointment date OR Mark as complete Decline job Still not answered your question? We love questions so fire it at us using the […]
Why should landlords use insured contractors?
If damage is caused to your property as a result of a contractor working or work they have carried out, or worse, a person is injured, the contractor and their insurance carrier are the responsible parties. However, if that contractor is not insured, then you (the landlord) become the responsible party. Also, many insurance policies […]
Is there a clause in the tenancy agreement making the tenant responsible for reporting defects?
Yes – The tenant agrees to notify the landlord or his agent as immediately as is practicable of any defect, damage or disrepair which develops or occurs at the Property or any communal areas, approach roads or passageways adjacent to or leading to the property and any other facilities provided by the landlord for which […]
Isn’t replacing a boiler in my rental property the same as replacing a boiler in my home? (landlord)
From an installation perspective – yes. From a landlord and tenant law and contract perspective – no. As the owner of the freehold for your home you have complete freedom over what you do and when you do it if your boiler needs replacing (beyond economical repair). You may choose not to replace the boiler […]
Why do contractors receive reminder e-mails every day?
All contractors receive a reminder e-mail at 0800 each day Monday to Friday that provides a list of “tasks to do” to remind the contractor we are waiting for them to complete an action such as enter a job start date or upload an invoice. This is a popular feature of our repair request system […]
What is your emergency repairs policy?
Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an Emergency repair is required, we will act as an agent of necessity. Under law of agency an agent of necessity arises where a […]
Is the landlord responsible for the repair of my broken bannister?
Yes – staircases and bannisters are considered part of the structure of a building and therefore the landlord has a statutory repairing obligation under Section 11 of the Landlord and Tenant Act 1985. Further Reading Landlord prosecuted for ignoring ‘significant issues’ which led to children falling from stairs {Examiner Live} Hannon v Hillingdon Homes Ltd […]
What is an emergency?
As defined in our Tenant Information Pack: Anything which might be, or might reasonably be expected to become a hazard or danger to life or limb or to the fabric of the property itself is considered an Emergency. Anything which simply affects your enjoyment of the property is not an Emergency. Contact details for emergencies […]
Can a tenant arrange repairs direct with a contractor?
No 1. Contractors are employed by the landlord, or his agent, and instructed to carry out specified jobs only. Contractors are not employed by and should not take instructions from tenants. The exception being if the tenant is employing and paying the contractor for some private work. 2. The landlord may not have a statutory […]
