Why do I not get the interest for the deposit?

Whilst there is legislation that specifies the interest rate for Tenancy Deposits our Tenancy Deposits are held in the custody of the Deposit Protection Service (the DPS) and the DPS do not pay interest on Tenancy Deposits they hold as the DPS is funded entirely by the interest earned from deposits held in the scheme. […]

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When do I need to pay the remainder of the deposit and rent?

Payment of the remainder of the Tenancy Deposit and advance rent is to be made on the signing of the Tenancy Agreement. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Can I claim compensation for unpaid rent from the deposit?

Yes – a deposit is held as security for and in respect of the performance by the tenant of ‘all’ the obligations of the tenant in their tenancy agreement.  This includes any rent or other money lawfully due or payable by the tenant under tenancy agreement which remains unpaid after the end of the tenancy. […]

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Do you have a deposit dispute procedure/policy?

Tenancy Deposits are handled in accordance with the legislation found in the Housing Act 2004 sections 212-215 and Schedule 10, as amended by the Localism Act 2011 and the Deregulation Act 2015. Related legislation is also to be found in a number of Statutory Instruments. The procedure for deposit disputes are defined in the The […]

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Is the additional deposit for my pet refundable?

If you paid an additional deposit for the pet yes – provided you have met all the obligations in your Tenancy Agreement, your Tenancy Deposit will be returned to you in full. The terms under which some or all of the Tenancy Deposit may not be returned to you are defined in the TENANCY DEPOSIT […]

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My landlord has not protected my deposit what does this mean?

If you are 100% sure your landlord has not protected your Tenancy Deposit read on…. Where a landlord receives a Tenancy Deposit in connection with a shorthold tenancy, the initial requirements of an authorised deposit scheme must be complied with by the landlord within 30 days of receiving the deposit. This is commonly referred to […]

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