Residential Letting & Property Management
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Do you charge a fee for AST amendments from the standard AST?
Read more: Do you charge a fee for AST amendments from the standard AST?No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do you have tenant late payment fees and are these passed to the landlord?
Read more: Do you have tenant late payment fees and are these passed to the landlord?Yes – if any rent or other money payable by the Tenant to the Landlord under the provisions of the tenancy agreement shall not be paid on the day on which it becomes due the same shall be payable with interest thereon at a rate of 8 per centum above the reference rate for the period in which the outstanding amount becomes due calculated on a day to day basis from the day upon which it became due down to the date of payment. The reference rate is based on the Bank of England base rate. Still not answered your…
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Do you have a pet policy and is the deposit/rent increased accordingly?
Read more: Do you have a pet policy and is the deposit/rent increased accordingly?The decision to grant a tenant consent to keep a pet at the property during a tenancy always rests with the landlord – Jungle Property have no blanket policy on pets and believe every case needs to be treated differently. If a landlord were to give consent for the tenant to keep a pet at the property our recommendation is that it should be subject to the conditions defined in the Knowledgbase article referenced below. Our Pet Policy Conditions can be found here With the enactment of the Tenant Fees Act effective 1st June 2019 deposit payments over 5 weeks…
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How long am I tied into a contract with you – what notice do you require? 5 days?
Read more: How long am I tied into a contract with you – what notice do you require? 5 days?The terms and conditions for the termination of our agreements are defined in our Client Agreements. Our agreement is terminated by service of 5 working days’ notice by one party on the other. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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What is your security policy for keys to the property?
Read more: What is your security policy for keys to the property?Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for visits to the property by members of staff e.g. to undertake periodic inspections or by authorised contractors who have been instructed to carry out work at the property. A complete audit of keys takes place weekly. Still not answered your question? We love questions so…
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What is your rent arrears/late rent payment policy/procedure?
Read more: What is your rent arrears/late rent payment policy/procedure?As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). Clients are welcome to see our BMS and the process for managing rent arrears by visiting our offices. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well…
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What percentage of unpaid rent has been incurred by the agency in the last 3 years?
Read more: What percentage of unpaid rent has been incurred by the agency in the last 3 years?The amount of unpaid rent (arrears) varies on a daily basis but is minute compared to the rent collected. As at 22nd January 2019 the total arrears on all properties on all tenancies since the company launched in 2010 stands at less than £2000 though action is currently being taken to recover all of the arrears. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Who will manage my property on a daily basis and what relevant qualifications do you/they have?
Read more: Who will manage my property on a daily basis and what relevant qualifications do you/they have?As a minimum all our staff have a National Federation of Property Professionals (NFOPP) Level 3 Award in Residential Letting and Property Management. All staff undertake regular CPD training including annual legal update training and courses on industry specific topics which recently included the Tenant Fees Bill, Deregulation Act and Legionella Risk Management for Property Professionals. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Are there fees/charges during void periods?
Read more: Are there fees/charges during void periods?No – for properties managed through our Full Management – Gold and Platinum services there are no fees or charges during void periods and the services include a weekly visit to the property while empty (re-let only). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Is a property licence required to let my property?
Read more: Is a property licence required to let my property?A property is only subject to House of Multiple Occupation (HMO) mandatory licensing if it is occupied by 5 or more individuals from 2 or more households. Further Reading How hard is it to get a HMO licence? {Jungle Property Knowledgebase article} The Licensing of Houses in Multiple Occupation (Prescribed Description) (England) Order 2018 Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…