Residential Letting & Property Management
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Do you conduct Right to Rent checks?
Read more: Do you conduct Right to Rent checks?Yes – we conduct Right to Rent Checks as part of our tenant referencing process and in accordance with legislation. We also conduct follow-up checks on Full Management property tenants (as required). For Let Only property tenants, any required follow-up checks are the responsibility of the landlord. Further Reading Right to rent checks – a quick guide for landlords {Jungle Property blog article} When should a follow-up right to rent check be conducted? {Jungle Property blog article} Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so…
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Do you have a deposit dispute procedure/policy?
Read more: Do you have a deposit dispute procedure/policy?Tenancy Deposits are handled in accordance with the legislation found in the Housing Act 2004 sections 212-215 and Schedule 10, as amended by the Localism Act 2011 and the Deregulation Act 2015. Related legislation is also to be found in a number of Statutory Instruments. The procedure for deposit disputes are defined in the The Deposit Protection Service (DPS) Custodial Terms and Conditions. A copy of the latest version of the terms and conditions are available from the DPS website here (link at bottom of page). Further Reading Housing Act 2004 Localism Act 2011 Deregulation Act 2015 Still not answered…
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What is you average void period over the last 3 years?
Read more: What is you average void period over the last 3 years?Sorry we do not collate statistics on average void periods as most of the (many) factors that affect the length of a void are outside our control e.g. time of year property is listed etc. When marketing your property you should have enquiries in the first week and the first viewing within 10-14 days. If you have not had any viewings within 14 days the rent is too high. If you have not had a suitable offer within 21 days and/or had 5 or more viewings, action is needed – be flexible and be decisive! Further Reading Why is my…
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What is your emergency repairs policy?
Read more: What is your emergency repairs policy?Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an emergency repair is required, we will act as an agent of necessity. Under law of agency an agent of necessity arises where a hazard or danger to life or limb or to the fabric of the property arises and in order to protect life and the property we will act for and on behalf the landlord. Where a landlord has an insurance policy covering emergency repairs we utilise…
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Are there any fire or safety regulations that apply to curtains/lampshades?
Read more: Are there any fire or safety regulations that apply to curtains/lampshades?No – there are no regulations that specifically apply to curtains or lampshades in rental accommodation. Under The General Product Safety Regulations 2005 a landlord acting ‘in the course of business’ should take steps to be aware of the risks associated with the use of supplied products and take appropriate action to avoid such risks. In this context, curtains and lampshades could be considered ‘products’ supplied to the tenant (a consumer). Fire The Furniture and Furnishings (Fire) (Safety) Regulations 1988 do not apply to curtains and lampshades. BS 5867: Part 2: 2008 applies to curtains used in the non-domestic sector.…
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My thermostatic radiator valve is stuck how can I free it?
Read more: My thermostatic radiator valve is stuck how can I free it?This is usually a simple task instructions for which can be found in this video here If this does not work, please raise a repair request using our online repair request system here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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There was a problem with the standing order for my rent, how can I pay my rent?
Read more: There was a problem with the standing order for my rent, how can I pay my rent?As per the contract (Tenancy Agreement) rents should be paid via Standing Order. If your Standing Order has not been set-up or honoured for any reason you have 3 choices: 1. Make an online bank transfer using the bank details on the partly completed Standing Order Mandate Form provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). 2. Contact our office (contact details here) to obtain the bank details to make an online bank transfer. 3. Make an online payment using our payment gateway here. Please note,…
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Can I release part of a deposit to a tenant during the tenancy?
Read more: Can I release part of a deposit to a tenant during the tenancy?No – the Tenancy Deposit must be released in full either to the landlord, the tenant or divided between the two. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do I pay my rent by Direct Debit?
Read more: Do I pay my rent by Direct Debit?No – as per the contract (Tenancy Agreement) rents are paid via Standing Order. A copy of a partly completed Standing Order Mandate Form is provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Should I let my tenant do their own repairs?
Read more: Should I let my tenant do their own repairs?No – the decision to allow the tenant to carry out repairs on the property or not will be dependent on a number of factors including the size and complexity of the job. Before making a decision, a landlord should consider the following: if a landlord instructs a tenant to do repairs on their property on their behalf and someone gets injured during, or as a result of, the work, the landlord could be held liable. landlords have statutory repairing obligations – instructing a tenant to carry out what is the landlord’s lawful duty could cause problems particularly if the…