Residential Letting & Property Management
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What is your emergency repairs policy?
Read more: What is your emergency repairs policy?Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an emergency repair is required, we will act as an agent of necessity. Under law of agency an agent of necessity arises where a […]
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Are there any fire or safety regulations that apply to curtains/lampshades?
Read more: Are there any fire or safety regulations that apply to curtains/lampshades?No – there are no regulations that specifically apply to curtains or lampshades in rental accommodation. Under The General Product Safety Regulations 2005 a landlord acting ‘in the course of business’ should take steps to be aware of the risks associated with the use of supplied products and take appropriate action to avoid such risks. […]
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My thermostatic radiator valve is stuck how can I free it?
Read more: My thermostatic radiator valve is stuck how can I free it?This is usually a simple task instructions for which can be found in this video here If this does not work, please raise a repair request using our online repair request system here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]
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There was a problem with the standing order for my rent, how can I pay my rent?
Read more: There was a problem with the standing order for my rent, how can I pay my rent?As per the contract (Tenancy Agreement) rents should be paid via Standing Order. If your Standing Order has not been set-up or honoured for any reason you have 3 choices: 1. Make an online bank transfer using the bank details on the partly completed Standing Order Mandate Form provided to you before the Check-In (new […]
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Can I release part of a deposit to a tenant during the tenancy?
Read more: Can I release part of a deposit to a tenant during the tenancy?No – the Tenancy Deposit must be released in full either to the landlord, the tenant or divided between the two. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
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Do I pay my rent by Direct Debit?
Read more: Do I pay my rent by Direct Debit?No – as per the contract (Tenancy Agreement) rents are paid via Standing Order. A copy of a partly completed Standing Order Mandate Form is provided to you before the Check-In (new tenancy for an existing tenant) or at the Check-In (new tenancy for a new tenant). Still not answered your question? We love questions […]
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Should I let my tenant do their own repairs?
Read more: Should I let my tenant do their own repairs?No – the decision to allow the tenant to carry out repairs on the property or not will be dependent on a number of factors including the size and complexity of the job. Before making a decision, a landlord should consider the following: if a landlord instructs a tenant to do repairs on their property […]
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The tenant wants to keep a pet at the property what do I need to consider?
Read more: The tenant wants to keep a pet at the property what do I need to consider?This article provides general guidance for any type of animal though the relevance will vary on a case by case basis. In 2018 45% of the U.K. population owned a pet and pet owners can make great long-term tenants but before making a decision on whether to allow your tenant keep a pet or not, […]
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Can you explain why my electricity bill is high?
Read more: Can you explain why my electricity bill is high?Sorry we cannot explain your energy bill which will be a combination of the energy efficiency of your property, the amount of energy consumed and your energy supplier tariff. Energy Efficiency We make available a copy of the Energy Performance Certificate (EPC) on property listings, and at viewings and provide a copy at the start […]