Do you conduct Right to Rent checks?

Yes – we conduct Right to Rent Checks as part of our tenant referencing process and in accordance with legislation. We also conduct follow-up checks on Full Management property tenants (as required). For Let Only property tenants, any required follow-up checks are the responsibility of the landlord. Further Reading Right to rent checks – a […]

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Do you have a deposit dispute procedure/policy?

Tenancy Deposits are handled in accordance with the legislation found in the Housing Act 2004 sections 212-215 and Schedule 10, as amended by the Localism Act 2011 and the Deregulation Act 2015. Related legislation is also to be found in a number of Statutory Instruments. The procedure for Deposit disputes are defined in the The […]

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May I have a copy of your Professional Indemnity Insurance?

Yes – please contact our office for a copy of our professional indemnity insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Do you have fidelity insurance for all employees?

No – Sometimes known as a fidelity guarantee or a fidelity bond it protects a business against loss of money or assets if an employee is dishonest. The business is a family business with one family employee, holds no stock and has very few fixed assets. There is an element of fidelity bonding in our professional indemnity […]

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May I have a copy of your Public Liability Insurance?

Yes – please contact our office for a copy of our public liability insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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What is your emergency repairs policy?

Under the terms of our Full Management client agreements we have authority to spend up to an agreed limit on repairs (typically £150) without the express consent of the landlord. Where an Emergency repair is required, we will act as an agent of necessity. Under law of agency an agent of necessity arises where a […]

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