What are realistic reasons to withhold deposit on their departure?

Any claim for compensation against the Tenancy Deposit must be based on: The obligations of the tenant defined in the tenancy agreement The performance by the tenant of the obligations in the tenancy agreement Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]

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Can the check-out be carried out before the end of my tenancy?

No – the Check-Out is carried out at, or as soon as reasonably practicable after, 1300 on the last day of the tenancy. If you are planning on vacating the property before the last day of the tenancy, consideration needs to be given to the following: Keys returned before the last day of the tenancy […]

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Why have I been charged for a Check-Out and compilation of the Inventory and Schedule of Condition Report carried out at the same visit?

The Check-Out and compilation of the Inventory and Schedule of Condition Report are two distinct pieces of work, generating two distinct artefacts for two separate tenancies: Inventory and Schedule of Condition Report – compiled immediately before the start of the tenancy to record its condition, together with fixtures, fittings and contents and with relevant meter […]

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