Do I need to contact the Council Tax office at the end of the tenancy?

No – We will on your behalf notify, at the commencement and at the end of the tenancy, the local authority responsible for the collection of Council Tax and any providers of any electricity, gas, oil and any other relevant fuels, water and environmental services to the property. Still not answered your question? We love […]

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Can I claim compensation for unpaid rent from the deposit?

Yes – a deposit is held as security for and in respect of the performance by the tenant of ‘all’ the obligations of the tenant in their tenancy agreement.  This includes any rent or other money lawfully due or payable by the tenant under tenancy agreement which remains unpaid after the end of the tenancy. […]

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Will I get a copy of the check-out report?

The Check-Out Report is the property of the landlord so the landlord will always receive a copy of the report immediately it is available. The tenant will only receive a copy of the report if they request it and subject to the landlord’s consent. Still not answered your question? We love questions so fire it […]

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Is the additional deposit for my pet refundable?

If you paid an additional deposit for the pet yes – provided you have met all the obligations in your Tenancy Agreement, your Tenancy Deposit will be returned to you in full. The terms under which some or all of the Tenancy Deposit may not be returned to you are defined in the TENANCY DEPOSIT […]

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