How do I reclaim a deposit through the DPS?

The procedure rules are defined in the Deposit Protection Service – Custodial Terms and Conditions and both landlords and tenants should in the first instance familiarise themselves with the terms therein. For Full Management properties, Jungle Property will process the deposit on behalf of the landlord. For Let Only clients Jungle Property will release the […]

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Can you change my contact details for the return of the deposit?

No – sorry we cannot change any details held by the Deposit Protection Service (DPS). To change any of the contact details held by the DPS please contact the DPS on 0330 303 0030. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]

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What happens at the end of the tenancy, how do I get my deposit back?

1. A detailed Check-Out Report is compiled by an independent inventory clerk highlighting any missing items, damage or cleaning issues. 2. Under our guidance, the landlord will decide if they wish to claim any compensation and if so how much. 3. With the express instruction of the landlord we will initiate the release of your […]

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Who conducts the Check-Out inspection?

The Check-Out is conducted by a independent professional inventory clerk and may be optionally attended by the landlord or one of the Jungle Property team. A independent clerk is employed to help ensure the inspection is as unbiased as possible. A professional clerk will have the skills and experience for accurately assessing the condition of the […]

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Can I change the day and time of the pre Check-Out Inspection?

Yes – If you wish to change the pre Check-Out inspection appointment we will be delighted to do so – please arrange a new appointment using our online appointment request facility here or contact our office using the contact details here. The pre Check-Out Inspection is provided free of charge principally for the benefit of the tenant […]

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Do I need to redecorate my property when the tenant leaves?

The decision to redecorate at the end of the tenancy is yours and will be based on: The condition of the decoration at the end of the tenancy – this cannot be accurately assessed until the tenant has emptied the property and completed the preparation of the property for handover (surrender). Clues to the likely condition […]

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How do I calculate extra days rent?

To calculate the daily rent for a property, multiply the monthly rent by 12 and then divide the total by 365. Example: you are paying £600 per calendar month rent so the daily rent will be 600 multiplied by 12 divided by 365 = £19.72 rent per day. Still not answered your question? We love […]

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If I want to serve a section 21 what form should I use?

Subject to the next paragraph, the new prescribed form is only required (and only suitable) where an assured shorthold tenancy was granted on or after 1 October 2015 including a written renewal on or after that date. The new form does not apply where an assured shorthold tenancy becomes a statutory periodic tenancy on or […]

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