How do I provide the pet reference?

The pet reference can be provided as a letter sent to us via post, as an e-mail or as a letter attached to an e-mail whichever is easisest for you. Not sure what a pet reference looks like? find one here: Pet Reference Example Still not answered your question? We love questions so fire it […]

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I have provided pay slips do you need to contact my employer?

Yes – Pay slips can easily be falsified and may not confirm the following: Contracted basic annual income Whether the employment is temporary or permanent If there is likely to be a change in the contract/employment in the foreseeable future Still not answered your question? We love questions so fire it at us using the […]

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Do Jungle Property check the property before the start of the tenancy?

Yes – as part of the preparation for the start of a tenancy we visit the property approximately 3 working days before the start of the tenancy. During the visit we check the following: Health and safety hazards Operation of appliances and equipment Operation of alarms Check manufacturer’s instructions for any appliances and equipment left […]

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Do I need a carbon monoxide detector for an unused fireplace?

Yes The Smoke and Carbon Monoxide Alarm (England) Regulations 2015 states that there must be a carbon monoxide alarm in a room that ‘contains a solid fuel burning combustion appliance’. The law does not allow for not having a carbon monoxide alarm if the appliance is not used. Department for Communities and Local Government (DCLG) […]

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The applicant has not been found on the electoral roll should I be concerned?

In isolation, the fact that the applicant has not been found on the electoral roll tells us very little about the applicant’s suitability for a tenancy. Considered alongside other referencing information this helps confirm the identifty and profile of the applicant e.g. does the applicant have any accounts (bank, utility etc.) open at the address […]

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Can I let my leasehold property for short-term (holiday) lets?

Probably not. Check the terms of your lease and if the lease states that you should not use the property for any purpose other than a private unit in the occupation of one family only then short-term holiday lets will not be permissible. There have been a few recent (2018) cases that make it clear short […]

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