How long do I have to reserve a property?

When you receive your invitation to reserve a property, the invitation is open until the start of business on the next working day only. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

Read More

Appliances – Manufacturers Instructions

To help ensure the safe operation and maintenance of appliances that have been left at the property, the manufacturer’s instructions are provided at the start of the tenancy. Please read the instructions before using the appliances for the first time. If any instructions are missing or you need replacement instructions during the tenancy, please download […]

Read More

Is the holding deposit deducted from the tenancy deposit?

In accordance with the terms of the Reservation Agreement the amount of the Holding Deposit will from the date of the tenancy agreement be paid towards the payment of the Tenancy Deposit in respect of the tenancy. Still not answered your question? We love questions so fire it at us using the contact details here […]

Read More

When will the tenancy agreement be sent to us?

We will e-mail you a copy of the Tenancy Agreement for your review once it has been approved by the landlord. Please note the Tenancy Agreement needs to be drafted and sent to the landlord for review and approval before we send you a copy. Except where the start of the tenancy is less than […]

Read More

What is a pet reference?

A written statement (e-mail or letter) from your current landlord or letting agent covering the following points: How long have you lived in the property with your pets? Which pets did you own during the time you have lived in the property? Does the referee consider you to be a responsible pet owner? Were your […]

Read More