How much is the pet deposit?

If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional Deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional Deposit for the pet which will be the difference between the amount […]

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What is the ‘balance transfer’ entry shown on my statement?

If you own more than one property we may transfer the balance of funds from one property (in credit) to another property (in debit). E.g. property A has an outstanding balance of -£700 following recent improvement works and we receive rent of £1000 for property B owned by the same owner, so we may ‘balance […]

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Do I need my landlords consent to install a smart meter?

The person named on the energy bill has the right to decide whether or not they install a new power meter. Therefore, a tenant does not need a landlord’s consent if they pay the bill. If the landlord’s name is on the energy bill, the tenant would need to obtain the landlords consent. The tenancy […]

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Do you have an example of a pet reference?

Pet Reference Example or download one from here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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We think we have rats in the loft space what should we do?

Responsibility for pests is covered in the Tenant Information Pack issued at the start of the tenancy and in this article Landlord and tenant responsibility for pests – what guidance does the law provide? If having read the above reference you believe this is a landlord responsibility please raise a repair request here British Pest […]

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I no longer have my pet, can I have my pet deposit back?

No – unfortunately it is not that simple. There is no separate ‘pet Deposit’, only a single Tenancy Deposit for the entire tenancy which is one of the core terms in the Tenancy Agreement and in the Pet Policy attached to the Tenancy Agreement. There are two reasons why a higher Deposit is typically taken […]

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