Who should I contact in an emergency?

Electricity – If you experience any problems with the supply of electricity to your property call the local electricity Distribution Network Operator (DNO). Your DNO can be found here Gas – If you smell gas or are worried about gas safety call 0800 111 999 at any time, day or night. If you experience any […]

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I can smell gas who should I contact?

If you smell gas or are worried about gas safety call 0800 111 999 at any time, day or night. If you experience any problems with the supply of gas to your property call the local gas Distribution Network Operator (DNO). Your DNO can be found here Still not answered your question? We love questions […]

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Do landlords normally increase rent annually?

Information about increasing rents can be found in this blog article How to increase the rent for an assured shorthold tenancy A word of caution about increasing rents… …It is reasonable that rent levels can change in line with market values. However, rent increases need to be treated with caution. Rent increases are never welcomed […]

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Where do I get a pet information form from?

The Pet Information Form is an online form available here Sorry we do not have a paper version of the Pet Information Form. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Why did I receive a gas safety record before receiving a notice requiring possessions?

The Assured Shorthold Tenancy Notices and Prescribed Requirements (England) Regulations 2015 define “prescribed requirements”. A Section 21 notice may be given in relation to a dwelling-house in England at a time when the landlord is in breach of a prescribed requirement. The prescribed requirements are: the requirement to provide a tenant with an energy performance certificate (EPC) ; and […]

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Why do I need to pay a higher deposit for pets?

If you are paying (or have paid) a Tenancy Deposit of 5 weeks rent, there would be no additional deposit for the pet. If you are paying (or have paid) a Tenancy Deposit of less than 5 weeks rent, there will be additional deposit for the pet which will be the difference between the amount […]

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I have a problem with my television reception can you help?

No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]

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