What is the process for post forwarding?

Contact any persons or organisations who may contact you via post and advise them of your new address. Ensure this is done for other occupiers of, or charities or businesses registered at, the property. Expecting tenants to manage your mail is unreasonable and leaves you susceptible to fraud. The Royal Mail redirection service can be […]

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Does the landlord need to pay for the chimney sweep?

Yes – Effective 1st June 2019 landlords can no longer include terms in a tenancy agreement that require the tenant to contract a third party as a condition of their tenancy such as a chimney sweep, pest controller for treating the property for fleas or parasites, professional cleaner, tenant liability insurance provider, tenant referencing company, […]

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Are heat detectors a replacement for smoke alarms?

No Further Reading Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022: guidance for landlords and tenants Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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What do we do if the pet damages the property or furniture?

The terms and conditions of the tenancy agreement do not cover specific causes or types of damage e.g. damage to flooring caused by a pet. However under the terms of the tenancy agreement the tenant agrees to keep the interior of the property during the term in as good and clean state of repair condition […]

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Can I prevent the tenant fitting a water meter?

No – If the tenancy is for 6 months or longer and the tenant is paying the water bill, they have a right to be charged for the water on the basis of what they use. This means they have a right to have a meter installed free of charge, unless it’s not practical or […]

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Do you have trades people on standby for any housing maintenance issues?

Yes – Jungle Property have access to contractors to cover all aspects of property management and will only employ fully insured (professional indemnity and public liability as applicable) competent persons to carry out work on behalf of landlords. Still not answered your question? We love questions so fire it at us using the contact details […]

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Where is my British Gas service record?

British Gas record details of the service either on paper and/or electrically and possibly give a copy to the occupier and/or send a copy to the client and are available from British Gas on request. The service record is NOT a legal requirement unlike the Gas Safety Record. If you want a copy of the […]

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