On what day will I receive my rent?

In all instances the balance on account will be transferred to landlord within 5 calendar days of the rent day. We ‘same day’ process rent payments received however rent payments received late in a working day and after office hours are processed the next working day which could be after a weekend or bank holiday […]

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Who is responsible for maintaining the fence at my property?

If the landlord owns the fence, in most cases they would be responsible for maintaining it. In some instances, deeds may not clearly indicate ownership and some may even include repair covenants that relate to the fence in question. Furthermore, sometimes even Land Registry documents can be misleading. There have been cases in the past […]

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What has caused mould behind my sofa?

The cause of mould behind your furniture is almost certainly condensation. Moisture-laden air gets trapped behind your furniture and condenses on the relatively cold surface behind which if not wiped away will cause mould. The colder the surface behind the furniture e.g. an external wall, the more likely it is that the problem will occur. […]

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Why should landlords use insured contractors?

If damage is caused to your property as a result of a contractor working or work they have carried out, or worse, a person is injured, the contractor and their insurance carrier are the responsible parties. However, if that contractor is not insured, then you (the landlord) become the responsible party. Also, many insurance policies […]

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Do I need any sort of certification for a wood burner?

No – however we recommend for any appliances that are powered using a type of solid fuel (coal, wood, etc.) you: 1. Make available clear instructions for the tenants on using the appliance to include: Step by step details on how to light the fire correctly Not to use flammable liquids such as petrol or […]

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What do you have in place should the tenants damage the property?

We have defined (documented) processes in place to manage all aspects of the tenancy and property. The key components for managing damage are: Satisfactory inspection of tenant’s current home (catchment area home owners and tenants only) before the granting of a tenancy Comprehensive tenant referencing through professional referencing service (incl. pet referencing) Detailed tenancy agreement […]

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What is causing damp in my house?

Damp in your house will be caused by one or more of the following: Condensation This is the most common, and probably the most complicated, cause of dampness. Condensation occurs when relatively warm moisture-laden air comes in contact with relatively cold surfaces and the water vapour condenses on the surface. It occurs most often in […]

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