The contact details for the landlord are on page 2 of the Prescribed Information Relating to Tenancy Deposits attached to the tenancy agreement. Alternatively contact Jungle Property – details here
Category: Property Management
I have a problem with my telephone line can you help?
No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]
Where can I find my tenants contact details?
The contact details for tenants are on pages 3 & 4 of the Prescribed Information Relating to Tenancy Deposits attached to the tenancy agreement. Alternatively contact Jungle Property – details here
Can you please send me information on the tenant’s contents insurance you offer?
Unfortunately, we do not sell or are able to advise you on insurance products. However, our partner Landlord Secure do offer products specifically for tenants such as: • Tenant’s Contents Insurance here • Tenant’s Liability Insurance here For more information on these products, please contact Landlord Secure on 0161 413 3452 Still not answered your […]
Where can I get instructions for the heating?
All available instructions and manuals for all appliances and equipment at the property are provided at the start of the tenancy and are available here in the Jungle Property knowledgebase – simply type the make and/or model into the search box. If any instructions are missing or you need replacement instructions during the tenancy, please […]
I need something repairing how do I report it?
Full Management Properties Requests for Emergency repairs should be made via telephone using the contact details here Requests for non-Emergency repairs should be made: • Online: here • E-mail: glastonbury@jungleproperty.co.uk • Telephone: Using the contact details here Requests for non-Emergency repairs that are reported online are likely to be dealt with more quickly than those […]
What are the bank details for paying my rent?
First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future […]
Can you tell me about the telephone line at the property?
No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]
How do I top up the water pressure in my heating and hot water system?
To check the water pressure see here To repressurise your boiler using a rigid filling loop see here To repressurise your boiler using a flexible filling loop see here Checking and topping up the water pressure in the heating and hot water system is a tenant repairing obligation. Should you require an engineer visit to undertake […]
The tenancy agreement states smoking is not allowed on any part of the property is this correct?
Yes – Under the terms of our tenancy agreements the tenant agrees not to smoke in or on any part of the property or allow any invited guests or visitors to smoke in or on any part of the property. If there is any evidence of smoking or smoke damage in or on any part […]