Who is responsible for dealing with pests in a block?

Any infestation that originates from the leaseholder’s property is the responsibility of the leaseholder. Any infestation that is located or caused within the building structure or common parts is the responsibility of the management company. Still not answered your question? We love questions so fire it at us using the contact details here Please rate […]

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Do you charge a fee for AST amendments from the standard AST?

No – amendments to the tenancy agreement required by the landlord are without charge to the landlord. Changes requested by the tenant are subject to a charge to the tenant subject to the provisions of the Tenant Fees Act (due enactment 1st June 2019). Still not answered your question? We love questions so fire it […]

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What is your security policy for keys to the property?

Management keys are tagged with a unique number that has no connection to the property number or address and are permanently stored in a locked safe in our office. To identify which key belongs to which property secure access must be obtained to our property management system. Keys are only removed from the safe for […]

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What is your rent arrears/late rent payment policy/procedure?

As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). […]

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