I have cluster flies in my property what should I do?

Dead flies should be removed with a vacuum cleaner Small infestations should be treated with aerosol spray Heavy infestations should be treated using a pest control contractor who will use insecticidal fogs or smoke generators Further Reading Pest advice for controlling Cluster Flies {British Pest Control Association} Still not answered your question? We love questions […]

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What has caused my toilet pan to crack?

Impact – Something has hit your toilet pan. A vase or heavy tissue box holder falling off the cistern or nearby shelf perhaps? Has anyone slipped in the bathroom? Accidents happen and sometimes they can damage your toilet. Repairs – As durable as porcelain may seem, a repair (especially DIY), could easily lead to a […]

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What is causing black mould in my house?

The most significant contributors to black mould are: Excess moisture from everyday living Poor ventilation Further Reading Black Mould – Rentokil Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…

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Can I increase rent even though I have issued a S21 notice?

Yes – provided it is done in line with applicable clauses in the tenancy agreement or by agreement with the tenant or by notice under section 13 of the Housing Act 1988. The issuing of a Section 21 notice and increasing the rent are mutually exclusive events. Further Reading How to increase the rent for […]

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Where can I find an annual statement for my accountant?

As part of our Full Management Gold & Platinum services, we provide detailed annual financial statements to the landlord and where explicitly instructed to HMRC or the landlord’s accountant. Annual statements are provided within one calendar month of the end of the tax year and are sent via your preferred method of communication. Annual statements […]

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On what day will I receive my rent?

In all instances the balance on account will be transferred to landlord within 5 calendar days of the rent day. We ‘same day’ process rent payments received however rent payments received late in a working day and after office hours are processed the next working day which could be after a weekend or bank holiday […]

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Who is responsible for maintaining the fence at my property?

If the landlord owns the fence, in most cases they would be responsible for maintaining it. In some instances, deeds may not clearly indicate ownership and some may even include repair covenants that relate to the fence in question. Furthermore, sometimes even Land Registry documents can be misleading. There have been cases in the past […]

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What has caused mould behind my sofa?

The cause of mould behind your furniture is almost certainly condensation. Moisture-laden air gets trapped behind your furniture and condenses on the relatively cold surface behind which if not wiped away will cause mould. The colder the surface behind the furniture e.g. an external wall, the more likely it is that the problem will occur. […]

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