Keeping the drains, pipes, gutters, and channels in or about the property clear and not causing blockage to any sink, basin, toilet, or waste pipe which serves such fixtures is a tenant responsibility.
If any of the drains, pipes, gutters and channels in or about your property or any sink, basin, toilet or waste pipe which serves such fixtures is blocked by your waste, you are liable for the cost of removing that waste. We recommend 24/7 Drainage Services on 07836 668158 or Groves Xtreme Clean on 01278 788 522 / 07513594997. Alternatively, you could find a drain unblocker in a directory such as Yell or Thomson Local.
If you experience a blocked lateral drain or sewer or sewerage flooding please call Wessex Water on 0845 600 4 600 (Glastonbury office catchment area only). If your property is outside the Glastonbury office catchment area, to find your sewerage company visit here
More details about your responsibility for drains can be found in your tenancy agreement and more details about repairs to drains can be found in your Tenant Information Pack.
