How are repair quotes handled?

We will provide quotations for any repairs or maintenance required over an estimated cost of £150. We will exercise discretion on a case by case basis and decide whether obtaining one or more quotations is necessary or practical unless we have received express instructions in writing from The Landlord to obtain a specified number of quotations. Further […]

Read More

How quick should I expect a repair to be completed?

We aim to satisfy all repair requests as quickly as is possible. Under normal circumstances the following repairs completion performance standards will be achieved: Priority One – Emergency Repairs: repairs required in order to avoid anything which might be, or might reasonably be expected to become a hazard or danger to life or limb or […]

Read More

I need something repairing how do I report it?

Full Management Properties Requests for Emergency repairs should be made via telephone using the contact details here Requests for non-Emergency repairs should be made: • Online: here • E-mail: glastonbury@jungleproperty.co.uk • Telephone: Using the contact details here Requests for non-Emergency repairs that are reported online are likely to be dealt with more quickly than those […]

Read More