The lead tenant should receive, or have received, an e-mail from the Deposit Protection Service (the DPS) requesting your authority to release your Tenancy Deposit. To authorise the release of your Tenancy Deposit you will need your Repayment ID that the DPS e-mailed to you at the start of the tenancy. Additionally you will need […]
Articles Tagged: Repayment ID
I have lost my Repayment ID what do I do?
If you have lost your Repayment ID, the lead tenant can request a reminder via SMS – using the registered mobile phone number just text REPAY followed by your Deposit ID and the Deposit amount to 07537 404 808. If the Deposit Protection Service (DPS) cannot send your Repayment ID reminder to your mobile, they […]
