All contractors receive a reminder e-mail at 0800 each day Monday to Friday that provides a list of “tasks to do” to remind the contractor we are waiting for them to complete an action such as enter a job start date or upload an invoice. This is a popular feature of our repair request system […]
Category: Jungle Property – Company & Services
Do you have a mailing list?
No – sorry we do not maintain a mailing list. Since the arrival of property portals in 2000, agents have been less inclined to maintain mailing lists as portals offer features like instant alerts which alert prospective buyers/tenants on a smartphone immediately a new property is placed on the market. The 2018 data protection legislation […]
I have a poor credit rating can you help me find a property to rent?
Yes – we would love to help. Having a poor credit rating will not prevent you finding a property to rent or being granted a tenancy. Before granting a tenancy we consider many factors (not just credit ratings) and different landlords will have different criteria. As a guide if you have a poor credit rating, […]
May I have a copy of the tenants Terms of Business with you?
Yes – our terms and conditions are defined in our Client Agreements (copies included in the Landlord Information Pack). Please contact us for a copy of our Client Agreements using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]
How long am I tied into a contract with you – what notice do you require? 5 days?
The terms and conditions for the termination of our agreements are defined in our Client Agreements. Our agreement is terminated by service of 5 working days’ notice by one party on the other. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]
What is your rent arrears/late rent payment policy/procedure?
As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). […]
What percentage of unpaid rent has been incurred by the agency in the last 3 years?
The amount of unpaid rent (arrears) varies on a daily basis but is minute compared to the rent collected. As at 22nd January 2019 the total arrears on all properties on all tenancies since the company launched in 2010 stands at less than £2000 though action is currently being taken to recover all of the […]
May I have a copy of your Public Liability Insurance?
Yes – please contact us for a copy of our certificate of insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
May I have a copy of your Professional Indemnity Insurance?
Yes – please contact us for a copy of our certificate of insurance using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
What is your staff to property ratio?
Please contact us for details using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article so we know how well it answered your question…
