No – we use Standing Order and here is why…. Direct Debits Pros Controlled by business (though customer can cancel at any time) Business immediately notified of failures Business can collect variable amounts Cons Provider needed Cost for taking a DD payment 5 working days to receive cleared funds after DD is submitted Standing Orders […]
Category: Jungle Property – Company & Services
What is the current Coronavirus guidance on moving home?
You can still move home People outside your household or support bubble should not help with moving house unless absolutely necessary Estate and letting agents and removals firms can continue to work If you are looking to move, you can go to property viewings Follow the national guidance on moving home safely, which includes advice […]
What does the rent amount shown on your listing include?
The rent shown on all our property listings refers to the amount of asking rent per calendar month (PCM) only. If anything else is included in this amount e.g. a gardening service, it will be explicitly detailed towards the top of the listing. Some property portals may automatically convert this figure to rent per week […]
I prefer to do business in person rather than via a website can Jungle Property help?
Yes – we are a ‘bricks and mortar’ business and our office is open 50 hours a week for anyone who wants to visit us we would be delighted to welcome them with a coffee! Appointments outside our office hours are available 24 X 7 by prior arrangement. To provide a better customer experience nearly […]
Why do contractors receive reminder e-mails every day?
All contractors receive a reminder e-mail at 0800 each day Monday to Friday that provides a list of “tasks to do” to remind the contractor we are waiting for them to complete an action such as enter a job start date or upload an invoice. This is a popular feature of our repair request system […]
Do you have a mailing list?
No – sorry we do not maintain a mailing list. Since the arrival of property portals in 2000, agents have been less inclined to maintain mailing lists as portals offer features like instant alerts which alert prospective buyers/tenants on a smartphone immediately a new property is placed on the market. The 2018 data protection legislation […]
I have a poor credit rating can you help me find a property to rent?
Yes – we would love to help. Having a poor credit rating will not prevent you finding a property to rent or being granted a tenancy. Before granting a tenancy we consider many factors (not just credit ratings) and different landlords will have different criteria. As a guide if you have a poor credit rating, […]
May I have a copy of the tenants Terms of Business with you?
Yes – our terms and conditions are defined in our Client Agreements (copies included in the Landlord Information Pack). Please contact us for a copy of our Client Agreements using the contact details here Still not answered your question? We love questions so fire it at us using the contact details here Please rate this […]
How long am I tied into a contract with you – what notice do you require? 5 days?
The terms and conditions for the termination of our agreements are defined in our Client Agreements. Our agreement is terminated by service of 5 working days’ notice by one party on the other. Still not answered your question? We love questions so fire it at us using the contact details here Please rate this article […]
What is your rent arrears/late rent payment policy/procedure?
As part of our in-house Business Management System (BMS) we have a detailed process (and documented procedure) for managing rent arrears. As all rents are paid by Standing Order, the rent arrears process is initiated at 1600 on the day the rent is due (or at 0900 on working days following weekends and bank holidays). […]