The contact details for tenants are on pages 3 & 4 of the Prescribed Information Relating to Tenancy Deposits attached to the tenancy agreement. Alternatively contact Jungle Property – details here
Category: Start of Tenancy
Can you please send me information on the tenant’s contents insurance you offer?
Unfortunately, we do not sell or are able to advise you on insurance products. However, our partner Landlord Secure do offer products specifically for tenants such as: • Tenant’s Contents Insurance here • Tenant’s Liability Insurance here For more information on these products, please contact Landlord Secure on 0161 413 3452 Still not answered your […]
Do I need to be on the tenancy agreement if I am not paying the rent?
Yes – All persons over 18 who will be using the property as their sole or principal home must sign the Reservation Agreement must be referenced and must sign a tenancy agreement.
What are the bank details for paying my rent?
First Rent Payment Please contact us using the contact details here Future Rent Payments Future rent payments are made via Standing Order with the details contained in a partly completed Standing Order Mandate form provided at the Check-in. For Full Management properties, future rent payments are made to Jungle Property. For Let Only properties, future […]
Can you tell me about the telephone line at the property?
No sorry – The landlord is not responsible for the provision or maintenance of any installation, equipment or service for telephone, broadband or satellite or terrestrial television in the property. Neither the landlord nor his agent have tested any part of any telephone installation or any part of any broadcast receiving installation in the property. […]
Does the holding deposit cover the first months rent?
No – The Holding Deposit will from the date of the tenancy agreement, become a Deposit in connection with a tenancy.
What does details provided found to be adversely incorrect mean on a reference report?
The details provided by the applicant’s employer do not match favourably with the details provided by the applicant on their application form e.g. employer says applicant’s salary is less than what the applicant put on their application form; the applicant has provided their estimated salary including overtime and bonuses and the applicant’s employer has provided […]
I am about to change jobs, which employer details should I put on my tenant reference application?
Please provide details of your new employment. Details of your employment before the start of your tenancy cannot be used in any affordability assessment.
How can I get an update on the progress of my tenant reference application?
Please contact Landlord Secure on 0161 413 3452 and select Option 1
The tenancy agreement states smoking is not allowed on any part of the property is this correct?
Yes – Under the terms of our tenancy agreements the tenant agrees not to smoke in or on any part of the property or allow any invited guests or visitors to smoke in or on any part of the property. If there is any evidence of smoking or smoke damage in or on any part […]
